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Giving feedback to someone without sounding prejudiced
How can I give useful feedback without going too far?How to deal with a peer who gives unnecessary feedback?Feedback RequestWorkplace sexism against men vs sexism against womenHow can I provide meaningful and constructive feedback to a bad managerHow to handle a situation that passing hints which seems like Sexual Harassment?Exit interview due to Nonregularization because of overly negative feedback from a colleagueHow to handle a manager who consistently says I give unfair feedback?Jargon-heavy and unhelpful presentation. How to give constructive feedback?Colleague tells me I am too old to apply for an internal role
I had this situation at work where a colleague (not my report, but junior to me by 5~10 years) was pushing people so strongly to work on a project that it caused a few of those people and their managers to come to me and either complain outright about it or just express confusion about it, because they hadn't heard about who this junior person was.
I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions.
Here's the problem. I'm a man, that colleague is a woman, and I work in an industry (as many) where women have reason to complain of multiple biases. I was very conscious that my feedback could come off as sexist, so if anything, I held back until I saw more of a pattern, and made a very conscious effort to focus on the specifics without using any adjectives to describe her personally -- I said things like "in this case, you did this, and the outcome was that, here's how it could become a problem for you in the long term, and here's a couple things you can consider doing in the future", nothing at all like "you're being too aggressive". She thanked me for that feedback, shared some of her own, and I thought that feedback session went well.
Still, a couple days after sharing this, she told me that the conversation made her feel like I was basically just a man telling a woman to shut up.
I felt very sad hearing that because in reality I am completely rooting for her and want her to succeed, and her questions are making it very uncomfortable, if not dangerous career-wise, for me to help her by sharing insights.
I pointed out that I had seen a pattern not a single instance, that I had "checked my biases", that in fact a few of the people complaining were women too, and that she could do whatever she wanted with that feedback. I don't know if she was genuinely convinced but we left it at that. Not a pleasant experience.
So here's my question. What more can I do to give feedback to someone and completely avoid giving the false impression that my feedback comes from prejudice? (And replace gender by race/ethnicity/age/religion/sexual orientation etc...)
EDIT
A couple clarifications addressing some of the things in the comments or replies.
I had discussed the situation with this person's manager, who had encouraged me to share feedback and help coach her rather than he having to do it with secondhand information.
The person didn't argue that gender bias was a reason to dismiss my feedback. She acknowledged the feedback I gave her, just said it made her feel a certain way, which both of us disliked.
feedback discrimination sexism
New contributor
|
show 14 more comments
I had this situation at work where a colleague (not my report, but junior to me by 5~10 years) was pushing people so strongly to work on a project that it caused a few of those people and their managers to come to me and either complain outright about it or just express confusion about it, because they hadn't heard about who this junior person was.
I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions.
Here's the problem. I'm a man, that colleague is a woman, and I work in an industry (as many) where women have reason to complain of multiple biases. I was very conscious that my feedback could come off as sexist, so if anything, I held back until I saw more of a pattern, and made a very conscious effort to focus on the specifics without using any adjectives to describe her personally -- I said things like "in this case, you did this, and the outcome was that, here's how it could become a problem for you in the long term, and here's a couple things you can consider doing in the future", nothing at all like "you're being too aggressive". She thanked me for that feedback, shared some of her own, and I thought that feedback session went well.
Still, a couple days after sharing this, she told me that the conversation made her feel like I was basically just a man telling a woman to shut up.
I felt very sad hearing that because in reality I am completely rooting for her and want her to succeed, and her questions are making it very uncomfortable, if not dangerous career-wise, for me to help her by sharing insights.
I pointed out that I had seen a pattern not a single instance, that I had "checked my biases", that in fact a few of the people complaining were women too, and that she could do whatever she wanted with that feedback. I don't know if she was genuinely convinced but we left it at that. Not a pleasant experience.
So here's my question. What more can I do to give feedback to someone and completely avoid giving the false impression that my feedback comes from prejudice? (And replace gender by race/ethnicity/age/religion/sexual orientation etc...)
EDIT
A couple clarifications addressing some of the things in the comments or replies.
I had discussed the situation with this person's manager, who had encouraged me to share feedback and help coach her rather than he having to do it with secondhand information.
The person didn't argue that gender bias was a reason to dismiss my feedback. She acknowledged the feedback I gave her, just said it made her feel a certain way, which both of us disliked.
feedback discrimination sexism
New contributor
5
Playing a little devil's advocate here, but it's possible you could have an Unconscious Bias, which makes you feel like you're doing everything right. Everything you say feels right and everything you do feels right, but the tone and delivery could imply otherwise. ... and that's an extraordinarily difficult thing to overcome and the challenge here, is also just because other women were complaining, it doesn't mean they don't suffer from the same bias... It's unconscious, so most of the time, people aren't even aware and that's sort of the insidiousness of the situation. Best of luck.
– ShinEmperor
16 hours ago
11
@ShinEmperor I'm acting very consciously here
– qoba
15 hours ago
6
Why did her colleagues come to you with their feedback and not to somebody she reports to and not straight to her?
– Will
15 hours ago
7
Holding back because she's a woman is sexist, not the other way around. read: You hold back because of her sex.
– Peter Paff
15 hours ago
5
Seems like you did what you could to help her succeed. She doesn't appreciate it. You did your part, now let her fail.
– Josef
9 hours ago
|
show 14 more comments
I had this situation at work where a colleague (not my report, but junior to me by 5~10 years) was pushing people so strongly to work on a project that it caused a few of those people and their managers to come to me and either complain outright about it or just express confusion about it, because they hadn't heard about who this junior person was.
I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions.
Here's the problem. I'm a man, that colleague is a woman, and I work in an industry (as many) where women have reason to complain of multiple biases. I was very conscious that my feedback could come off as sexist, so if anything, I held back until I saw more of a pattern, and made a very conscious effort to focus on the specifics without using any adjectives to describe her personally -- I said things like "in this case, you did this, and the outcome was that, here's how it could become a problem for you in the long term, and here's a couple things you can consider doing in the future", nothing at all like "you're being too aggressive". She thanked me for that feedback, shared some of her own, and I thought that feedback session went well.
Still, a couple days after sharing this, she told me that the conversation made her feel like I was basically just a man telling a woman to shut up.
I felt very sad hearing that because in reality I am completely rooting for her and want her to succeed, and her questions are making it very uncomfortable, if not dangerous career-wise, for me to help her by sharing insights.
I pointed out that I had seen a pattern not a single instance, that I had "checked my biases", that in fact a few of the people complaining were women too, and that she could do whatever she wanted with that feedback. I don't know if she was genuinely convinced but we left it at that. Not a pleasant experience.
So here's my question. What more can I do to give feedback to someone and completely avoid giving the false impression that my feedback comes from prejudice? (And replace gender by race/ethnicity/age/religion/sexual orientation etc...)
EDIT
A couple clarifications addressing some of the things in the comments or replies.
I had discussed the situation with this person's manager, who had encouraged me to share feedback and help coach her rather than he having to do it with secondhand information.
The person didn't argue that gender bias was a reason to dismiss my feedback. She acknowledged the feedback I gave her, just said it made her feel a certain way, which both of us disliked.
feedback discrimination sexism
New contributor
I had this situation at work where a colleague (not my report, but junior to me by 5~10 years) was pushing people so strongly to work on a project that it caused a few of those people and their managers to come to me and either complain outright about it or just express confusion about it, because they hadn't heard about who this junior person was.
I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions.
Here's the problem. I'm a man, that colleague is a woman, and I work in an industry (as many) where women have reason to complain of multiple biases. I was very conscious that my feedback could come off as sexist, so if anything, I held back until I saw more of a pattern, and made a very conscious effort to focus on the specifics without using any adjectives to describe her personally -- I said things like "in this case, you did this, and the outcome was that, here's how it could become a problem for you in the long term, and here's a couple things you can consider doing in the future", nothing at all like "you're being too aggressive". She thanked me for that feedback, shared some of her own, and I thought that feedback session went well.
Still, a couple days after sharing this, she told me that the conversation made her feel like I was basically just a man telling a woman to shut up.
I felt very sad hearing that because in reality I am completely rooting for her and want her to succeed, and her questions are making it very uncomfortable, if not dangerous career-wise, for me to help her by sharing insights.
I pointed out that I had seen a pattern not a single instance, that I had "checked my biases", that in fact a few of the people complaining were women too, and that she could do whatever she wanted with that feedback. I don't know if she was genuinely convinced but we left it at that. Not a pleasant experience.
So here's my question. What more can I do to give feedback to someone and completely avoid giving the false impression that my feedback comes from prejudice? (And replace gender by race/ethnicity/age/religion/sexual orientation etc...)
EDIT
A couple clarifications addressing some of the things in the comments or replies.
I had discussed the situation with this person's manager, who had encouraged me to share feedback and help coach her rather than he having to do it with secondhand information.
The person didn't argue that gender bias was a reason to dismiss my feedback. She acknowledged the feedback I gave her, just said it made her feel a certain way, which both of us disliked.
feedback discrimination sexism
feedback discrimination sexism
New contributor
New contributor
edited 3 hours ago
qoba
New contributor
asked 23 hours ago
qobaqoba
32927
32927
New contributor
New contributor
5
Playing a little devil's advocate here, but it's possible you could have an Unconscious Bias, which makes you feel like you're doing everything right. Everything you say feels right and everything you do feels right, but the tone and delivery could imply otherwise. ... and that's an extraordinarily difficult thing to overcome and the challenge here, is also just because other women were complaining, it doesn't mean they don't suffer from the same bias... It's unconscious, so most of the time, people aren't even aware and that's sort of the insidiousness of the situation. Best of luck.
– ShinEmperor
16 hours ago
11
@ShinEmperor I'm acting very consciously here
– qoba
15 hours ago
6
Why did her colleagues come to you with their feedback and not to somebody she reports to and not straight to her?
– Will
15 hours ago
7
Holding back because she's a woman is sexist, not the other way around. read: You hold back because of her sex.
– Peter Paff
15 hours ago
5
Seems like you did what you could to help her succeed. She doesn't appreciate it. You did your part, now let her fail.
– Josef
9 hours ago
|
show 14 more comments
5
Playing a little devil's advocate here, but it's possible you could have an Unconscious Bias, which makes you feel like you're doing everything right. Everything you say feels right and everything you do feels right, but the tone and delivery could imply otherwise. ... and that's an extraordinarily difficult thing to overcome and the challenge here, is also just because other women were complaining, it doesn't mean they don't suffer from the same bias... It's unconscious, so most of the time, people aren't even aware and that's sort of the insidiousness of the situation. Best of luck.
– ShinEmperor
16 hours ago
11
@ShinEmperor I'm acting very consciously here
– qoba
15 hours ago
6
Why did her colleagues come to you with their feedback and not to somebody she reports to and not straight to her?
– Will
15 hours ago
7
Holding back because she's a woman is sexist, not the other way around. read: You hold back because of her sex.
– Peter Paff
15 hours ago
5
Seems like you did what you could to help her succeed. She doesn't appreciate it. You did your part, now let her fail.
– Josef
9 hours ago
5
5
Playing a little devil's advocate here, but it's possible you could have an Unconscious Bias, which makes you feel like you're doing everything right. Everything you say feels right and everything you do feels right, but the tone and delivery could imply otherwise. ... and that's an extraordinarily difficult thing to overcome and the challenge here, is also just because other women were complaining, it doesn't mean they don't suffer from the same bias... It's unconscious, so most of the time, people aren't even aware and that's sort of the insidiousness of the situation. Best of luck.
– ShinEmperor
16 hours ago
Playing a little devil's advocate here, but it's possible you could have an Unconscious Bias, which makes you feel like you're doing everything right. Everything you say feels right and everything you do feels right, but the tone and delivery could imply otherwise. ... and that's an extraordinarily difficult thing to overcome and the challenge here, is also just because other women were complaining, it doesn't mean they don't suffer from the same bias... It's unconscious, so most of the time, people aren't even aware and that's sort of the insidiousness of the situation. Best of luck.
– ShinEmperor
16 hours ago
11
11
@ShinEmperor I'm acting very consciously here
– qoba
15 hours ago
@ShinEmperor I'm acting very consciously here
– qoba
15 hours ago
6
6
Why did her colleagues come to you with their feedback and not to somebody she reports to and not straight to her?
– Will
15 hours ago
Why did her colleagues come to you with their feedback and not to somebody she reports to and not straight to her?
– Will
15 hours ago
7
7
Holding back because she's a woman is sexist, not the other way around. read: You hold back because of her sex.
– Peter Paff
15 hours ago
Holding back because she's a woman is sexist, not the other way around. read: You hold back because of her sex.
– Peter Paff
15 hours ago
5
5
Seems like you did what you could to help her succeed. She doesn't appreciate it. You did your part, now let her fail.
– Josef
9 hours ago
Seems like you did what you could to help her succeed. She doesn't appreciate it. You did your part, now let her fail.
– Josef
9 hours ago
|
show 14 more comments
9 Answers
9
active
oldest
votes
As long as you kept your feedback limited to the things she did, what the effect of those things were and what she could do to get a better outcome I don't see how anything you have said could be construed as being related in any way to her gender.
She has tried to make it about gender, not you because she has taken it personally and to be fair as you are not her manager you should have probably not tried to act like one (I know you tried to give friendly advice but this is not how she seems to have taken it).
In future, you'd be better off directing anybody who has any questions about her to her reporting manager "XXX doesn't report to me sorry, you're better off raising it with her personally or her manager.".
35
+1 for the redirect. Absolutely the correct thing to do
– Twyxz
21 hours ago
23
+1 for pointing out the deviation to gender. It's a defense mechanism to divert the discussion or attempt to explain something negative out of ones control if no arguments are found against what has been said.
– DigitalBlade969
21 hours ago
22
In other words, she is being sexist, not you.
– Lightness Races in Orbit
16 hours ago
15
"She has tried to make it about gender, not you because she has taken it personally" - to be fair, we don't know why she tried to make it about gender. We could easily imagine a conversation that would make someone feel this way, right?
– Joe Strazzere
15 hours ago
8
@JoeStrazzere Agreed. The junior colleague is wondering: "Why is this person giving me detailed feedback on my shortcomings when they are not my boss?" The feedback was unwelcome whether it was well meaning or not.
– Colm
15 hours ago
|
show 4 more comments
To me, you did good. You had some people complain, and being a senior, you thought to give advice to your junior colleague about it. She did not see it as such.
There are many reasons why that would be the case, from defense mechanism, her own bias, etc.
The question is what to do from now on, and my advice there would be: do nothing more on that topic. You are not her report, and thus aren't responsible for her. If people complain about it, and want to make it a formal complain, you can redirect them to her report and/or HR. If they just want to vent, it might be acceptable to hear it out. So long as you, yourself do not waste too much time on it.
And specifically, to your colleague, you could answer something along the lines of
I am sorry you feel that way. I can only assure you that was not my aim, and thought you might profit from some feedback. However if that feedback is unwelcome, then I won't bring it up anymore.
Try to keep to the point, but also show that you went beyond your job to try to be helpful. But that you had no interest, and will drop it, since she obviously did not want the advice you offered.
add a comment |
I responded to your post but I'll go ahead and answer:
I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions.
This, generally speaking, is not as helpful and people imagine it to be. Unsolicited criticism is rarely taken well. Forbes covers this, and it's kind of interesting.
Some key points:
When you give advice, in essence, you’re telling somebody else what to do. This implies you have all the answers about what works and what doesn’t. But how could you? Chances are you don’t have all the background information on the situation, nor do you understand the other person’s emotions and what makes them tick.
When you give advice, you offer the other party only two choices: take the advice or ignore the advice. And in either case, there’s the possibility of a “gotcha.” If your advice is taken, that means the other person must tacitly admit you’re right and he or she is wrong. This automatically gives you credit for being smarter. That’s Gotcha #1 and it’s a dangerous scenario, one that’s almost guaranteed to create defensiveness.
Most advice is unsolicited. This means the other party didn’t ask to be judged, corrected, or directed. When you catch someone off guard and hit them upside the head with advice; there’s virtually no chance they’ll be in an open emotional state to hear what you say. Listen, there are many ways to give feedback. Giving advice, though, often makes people defensive, comes off as arrogance or can just seem like a suggestion rather than a command. Constructive feedback can push good employees toward great performance, but advice generally just doesn’t work. And remember, while advice may be fun to give, it’s generally not that much fun to get.
All of these things played out in your description from her side. People will frame it as a "her being defensive and using gender to deflect" when in reality, unsolicited advice is the REAL issue here.
Then with the current political climate you get: Mansplaining
is a pejorative term meaning "(of a man) to comment on or explain something to a woman in a condescending, overconfident, and often inaccurate or oversimplified manner"
This is what you wrote:
"in this case, you did this, and the outcome was that, here's how it could become a problem for you in the long term, and here's a couple things you can consider doing in the future"
Depending on tone... and the unsolicited nature of the advice, it could absolutely be Mansplaining.
Good Intentions, poorly thought out, can lead to a lot of trouble.
To be clear, I'm not saying it is a gender issue, but observing this from the perspective of a woman, who is new at her job and potentially struggling; to have a man just step in and start telling you what your faults are and how you can do better, feels... awkward? Something about it, to me, doesn't feel right.
What I did notice in your description, was interesting. There was a lot of effort put into avoiding looking bad, avoiding being blamed. There was also a lot of effort put into explaining what was wrong with what she has done.
But I didn't sense much empathy... There's no clarification of how much effort was made to understand her perspective in the organization? Gender might have zero to do with any of it, but it's clear this is a colleague who is struggling, but in turn is getting unsolicited advice rather than guidance...
Like this:
I was very conscious that my feedback could come off as sexist, so if anything, I held back...
I pointed out that I had seen a pattern not a single instance, that I had "checked my biases", that in fact a few of the people complaining were women too, and that she could do whatever she wanted with that feedback.
This isn't empathy... this is building a body of evidence... like an indictment... against a fellow colleague, which you then just came at her with, on your terms, not hers...
My response: Practice more empathy in your assessment. It's about more than clarity. It's about understanding the other person's perspective and understanding they experience the world in a different way.
UPDATE:
Just an afterthought...
where a colleague (not my report, but junior to me by 5~10 years) was pushing people so strongly to work on a project
Does anyone know why? Why she was pushing people? Because from the description, it looks like zero effort was put into understanding the "why", what is motivating her? Someone else in the company? Is it her own directive?
5
Don't you think the burden of explaining "why" a junior employee was trying to push coworkers to work on a project falls on that junior employee? As a coworker, I shouldn't have to guess at what's going on.
– DaveG
15 hours ago
3
-1 OP (of this answer, not of the question), what would be your solution to such a problem? If you know your colleague's reputation is being dragged down by their actions, intentionally or unintentionally, would your reaction be to just keep that to yourself and allow that person to continue to implode and eventually get themselves fired? I would hope that you would be so compassionate as to let that person know so that they could keep their job and their livelihood intact as long as possible, "mansplaining" or no. OP did the right thing here.
– Ertai87
12 hours ago
8
@ShinEmperor "I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions." <- This speaks to compassion to me.
– Ertai87
12 hours ago
3
@ShinEmperor I'm not sure how OP is supposed to feel empathy towards a person who is being so aggressive that people at a managerial level are coming to OP and complaining to him about it. This person is a problem in the workplace, end of story. The options are, either you explain to them what they're doing wrong and ask them to correct their behaviour, or you fire them wholesale. OP made the compassionate choice, and I hope you would as well.
– Ertai87
12 hours ago
4
@Will Because he wasn't telling her that she should shut up. That part is objectively inaccurate. It's true that she qualified her feedback with the words "it feels" but you understand that OP could well play the same word game? "How can you tell me it's inaccurate, oversimplified, overconfident or condescending that I heard this feedback?". Declaring an explanation (in this case merely polite feedback) as mansplaining is both sexist and ad hominem.
– Adam Naylor
10 hours ago
|
show 19 more comments
From the situation you described, it sounds as if you already made every effort possible to avoid accidentally giving the impression that there were prejudices in your remarks. Unfortunately, if the person you are speaking to is in a minority gender, age, religion etc. for your particular workplace, there is always that risk.
- You waited to see if a pattern emerged. If, in an office with an even mix of men and women, that the comments were (for example) only coming from the men, then there would have been cause for further concern. You emphasised that the feedback came from male AND female colleagues.
- You avoided describing the colleague personally, avoiding even a passing reference to subjects that may show bias. If you had said something like "a woman like you shouldn't be nagging people to work on extra projects", then your colleague would have genuine reason to suspect a bias.
If issues with the colleague persist and they must be addressed at a formal level, some companies I have worked with offer the option of setting up a meeting with someone as HR attending as a 'witness', to further ensure that the situation is resolved with no prejudices. If this colleague is indeed at the same level as you however, it may be worthwhile just forwarding the concerns to their manager. They will - more likely than you - be trained to handle these situations, and there is a good chance they may have heard the same remarks you have.
In rare cases, some colleagues may simply fall back on the argument that "you are targeting me specifically with criticism, it must be an unrelated prejudice taking hold". In these extreme cases (and of course, you're confident there are no prejudices clouding your judgement), the manager or HR approach can still help put you and the colleague at ease.
9
Are women are a "minority gender"? I'm pretty sure they outnumber men at this point...
– jpmc26
20 hours ago
9
@jpmc26 Not in the company we talk about.
– Alexander
19 hours ago
1
I originally wrote "for your particular workplace" for that reason.
– Kozaky
19 hours ago
1
@dwizum I too would hope feedback isn't automatically discredited for those reasons. Indeed, in many scenarios, the point probably wouldn't even need to be made if the colleague didn't suspect they were being singled out for such a reason.
– Kozaky
17 hours ago
3
It should be noted that - dire as it is- women (on average) are prejudiced against women displaying "man-like" behaviour as well. Being assertive is still considered favourable in a man, but not a woman, by both genders.
– Marianne013
17 hours ago
|
show 3 more comments
What more can I do to give feedback to someone and completely avoid giving the false impression that my feedback comes from prejudice?
You can't. By definition: If you have (unconscious) prejudice, you won't be conscious of it. And she may see it. So it's not a false impression.
You (we all) need more humility. Accept you may have prejudice without realizing it, despite your very best efforts.
I had "checked my biases"
You're telling yourself (and her) you checked your biases. What if you didn't?
You've done well. You stuck to specifics, for example. You may be in the top percentile in terms of prejudice awareness. But your attitude needs to be (more) humble. After all this time, maybe you're prejudiced and don't realize it.
Ask questions that assume you're wrong. Listen. A lot. Try to understand. Learn. When you're done take some time to ponder before replying, especially before defending yourself.
What did I do to tell you to shut up?
What could I have said differently?
If you're rooting for her, you'll explore her accusation and perspective.
Also thank her:
Thank you for telling me this. I want to foster an environment where you feel comfortable sharing this sort of feedback.
Finally, forgive her. Some people experience prejudice. Some people experience false accusations of prejudice. Both are injustice. Maybe you've experiencing some of the latter from her. If so, forgive her. She's trying her best, just like you.
add a comment |
Consider approaching the original feedback conversation from a stance of humbleness and seeking to understand.
...a colleague was pushing people so strongly to work on a project
that it caused a few of those people and their managers to come to me
and either complain outright about it or just express confusion about
it, because they hadn't heard about who this junior person was.
This strikes me as someone who is ambitious, and feels strongly about the success of the company. Who in turn is being repeatedly rejected. If this is something you wish to better understand, consider facilitating the conversation with variants of the following questions:
I notice you’ve been pushing for project X. Why do you see such value
in it? How do you feel it will benefit the company? <allow & listen to
answer, drawing out as needed>
Its been a few (weeks, months) since you first suggested project X, but
you’re still bringing it up. What reasons have you been given for us
not taking on project X? < allow answering; if she hasn’t had any reasons, why not? this is
something to discuss with your colleagues about> Why do you still feel project X
should be done despite these reasons?
At this stage, suggesting future approaches for proposing and getting projects accepted at your company would be valueable.
She has demonstrated a desire to be proactive, and I imagine is frustrated at being shut down. As a junior employee, consider offering mentorship, or discuss with your colleagues about having a mentorship system for new employees. She has likely demonstrated the technical expertise for her position, but as a junior its hardly fair to expect her to master or understand factors at play in your firm for project decisions.
Edit: I'm unclear whether she wanted to be added to an existing project, or was proposing the company work on a specific project. Written in the context of the latter, but could be equally answered for the former - with the addendum of her exploring what skills would be required to move to the existing project if that is something she wants in her career - again, mentorship regarding the process is of value here.
New contributor
How would this approach solve the problem of coworkers complaining about this colleague pushing a particular project? She doesn't need to convince the OP, he's not going to be working on the project. She needs to change her approach to her coworkers to motivate them to work on the project. The OP gave her some suggestions on how to approach that issue, and she somehow felt put down by that.
– DaveG
5 hours ago
She was working on a project that we all agree is important.
– qoba
4 hours ago
@DaveG I thought the problem asked was how to provide feedback without sounding prejudice. I’m suggesting approaching the conversation from a stance of understanding her perspective, helping her understand the company’s perspective, and considering establishing a mentorship. Such reframing of the conversation - more discussion-based, less top-down - may have been recieved differently.
– Erika
2 hours ago
add a comment |
Here's how I am seeing things : She's obviously using the Man vs Woman
argument just so that she can get out of this.
I mean this is work, everyone here is working for the same goal and everyone should do their job right no matter your gender. You are a senior, it means that you basically have more experience, and everyone as a junior, no matter what's their gender, should listen to what a more experienced person has to say and also no matter who the senior's gender.
Consider yourself as a manager or HR and she did a terrible mistake that can cost a fortune, would you say : You're a woman so we won't say anything ? Of course not, it's your job to give pointers if you're a senior, and if you're a manager you will be in a critical position to take decision about work and the whole company.
I mean, don't think too much about it and that You say this because I'm a woman
You biased to men
etc ... This is a discussion about work, it has nothing to do with him or her so don't make it a personnal problem, imagine that the team quit because of her, can she pay the damage or replace the work of how many people ? obviously NO
So my advice is this, if you're just a senior colleague when you talk to her try to point out that this is related to work and it's nothing personnal or related to gender, or you can try to talk to the manager so that he can talk to her about this because that's obviously his job, to make sure that everything is OK and make decisions about that. If you're the manager then you have every right to point out if something is wrong with the way she's doing her job or her behaviour ... People leave their jobs just because of environment so it would be a huge loss if good people were lost because of someone's behaviour.
Good luck dealing with this situation.
Not sure what your comment has to do with anything. For example, you write " everyone here is working for the same goal and everyone should do their job right no matter your gender" although OP clearly stated women do experience problems in his industry.
– BigMadAndy
11 hours ago
add a comment |
I felt like I owed this colleague to share the feedback
OK, nice you want to improve things.
I said things like "in this case, ...", nothing at all like "you're being too aggressive.
Let us assume the ideas were civil and not biased.
Yet as a colleague, it is not your role to provide unsolicited significant negative feedback.
Instead, consider before presenting such ideas to a colleague, ask if she wanted some ideas concerning the situations.
If yes, proceed as you did. If not terse, seeking affirmation before continuing.
Without a clear yes, move on.
I'm not sure why this is down voted. This seems very sensible
– qoba
4 hours ago
add a comment |
Elephant in the room: If you are not this person's manager, why are people coming to you to discuss her performance? This speaks somewhat to her manager's deficiencies as a manager, if her colleagues go to you, rather than to her manager, to complain about her performance. You should probably raise this as a concern with her manager's manager, that her manager is not managing to properly manage. Following this, you should, in a way that doesn't come off as cold and uncaring, but urge the people complaining to you to complain to her manager instead, because you have no authority to do anything about it.
Or perhaps these are not formal "complaints", as it were, but just office gossip. In which case, I think perhaps you should have shared it in a less formal way. If you have a friendly repartee with this colleague, simply mention to her over lunch one day about some of the things you've heard. From the way it may have come off, it may have sounded to her like you were trying to do her boss's work when you had no such authority, and to be frank she's probably right.
Alright, now that we've addressed the elephant in the room, let's assume for whatever reason that you are the correct person to report to. Now, the issue seems to be that you told her about these issues others are having with her, and you asked her to rectify her behaviour, and you gave her particular, well-detailed action items to follow to try to repair her reputation. As far as I'm concerned, that's all you can do. Don't pursue the issue any further. If she wants to gossip about how you're sexist or whatever, then let her do so. One of two things are going to happen:
1) She will not change her ways and her reputation will continue to decline and diminish, and she will eventually professionally implode. You did what you could to prevent this, the rest is not your problem. As the saying goes, you can lead a horse to water, but you can't make him drink.
The other option is a bit more involved. The problem is that as a majority (male, I presume white), it is a very serious issue to be labelled an "-ist" by a minority in a professional (work) environment). Basically, if a woman calls you a sexist, in the current environment, if you don't believe the woman's accusation even without proof, then you risk being labelled as a sexist as well (see also racist if the person is POC, homophobic if the person is LGBT, islamophobic if the person is Muslim, etc), and, most importantly, the legal implications of this as a legal entity. To which I am referring not to you, but to your company. If she lodges a formal complaint with HR against your good-natured attempt to put her back on track and calls you a sexist, it's in the company's best legal interest to take corrective action against you, even if she is completely fabricating the story. To mitigate this, I would stay away from her completely. Do not talk to her, do not associate with her. If you have the need to work together, insist that all communication be done over a written medium (email, Slack, etc) or via communication by an impartial third party (e.g. her/your manager). If you are friends outside of work, I'm sorry to say but your friendship is over. If she asks why, feel free to explain to her that you do not feel comfortable being labelled as a sexist, and you would like all communication preserved for posterity just in case.
If other colleagues continue to come to you with complaints, I would simply write down the names and brief descriptions of the complaints, and when you have enough of them, dump them on the desk of some HR person, or her manager, and let come what may. Since you have no authority over her, you can't do anything except come to her as a friend and ask her to shape up, which you have done and she has rejected. In which case, imo she has forfeited her privilege to a warning, and the next step is to report your findings to the people who do have such authority, and if this ends up in her being fired, it's neither your concern nor your problem.
Reminder to downvoters, Explain what could be improved upon instead of only downvoting.
– IT Alex
11 hours ago
add a comment |
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9 Answers
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As long as you kept your feedback limited to the things she did, what the effect of those things were and what she could do to get a better outcome I don't see how anything you have said could be construed as being related in any way to her gender.
She has tried to make it about gender, not you because she has taken it personally and to be fair as you are not her manager you should have probably not tried to act like one (I know you tried to give friendly advice but this is not how she seems to have taken it).
In future, you'd be better off directing anybody who has any questions about her to her reporting manager "XXX doesn't report to me sorry, you're better off raising it with her personally or her manager.".
35
+1 for the redirect. Absolutely the correct thing to do
– Twyxz
21 hours ago
23
+1 for pointing out the deviation to gender. It's a defense mechanism to divert the discussion or attempt to explain something negative out of ones control if no arguments are found against what has been said.
– DigitalBlade969
21 hours ago
22
In other words, she is being sexist, not you.
– Lightness Races in Orbit
16 hours ago
15
"She has tried to make it about gender, not you because she has taken it personally" - to be fair, we don't know why she tried to make it about gender. We could easily imagine a conversation that would make someone feel this way, right?
– Joe Strazzere
15 hours ago
8
@JoeStrazzere Agreed. The junior colleague is wondering: "Why is this person giving me detailed feedback on my shortcomings when they are not my boss?" The feedback was unwelcome whether it was well meaning or not.
– Colm
15 hours ago
|
show 4 more comments
As long as you kept your feedback limited to the things she did, what the effect of those things were and what she could do to get a better outcome I don't see how anything you have said could be construed as being related in any way to her gender.
She has tried to make it about gender, not you because she has taken it personally and to be fair as you are not her manager you should have probably not tried to act like one (I know you tried to give friendly advice but this is not how she seems to have taken it).
In future, you'd be better off directing anybody who has any questions about her to her reporting manager "XXX doesn't report to me sorry, you're better off raising it with her personally or her manager.".
35
+1 for the redirect. Absolutely the correct thing to do
– Twyxz
21 hours ago
23
+1 for pointing out the deviation to gender. It's a defense mechanism to divert the discussion or attempt to explain something negative out of ones control if no arguments are found against what has been said.
– DigitalBlade969
21 hours ago
22
In other words, she is being sexist, not you.
– Lightness Races in Orbit
16 hours ago
15
"She has tried to make it about gender, not you because she has taken it personally" - to be fair, we don't know why she tried to make it about gender. We could easily imagine a conversation that would make someone feel this way, right?
– Joe Strazzere
15 hours ago
8
@JoeStrazzere Agreed. The junior colleague is wondering: "Why is this person giving me detailed feedback on my shortcomings when they are not my boss?" The feedback was unwelcome whether it was well meaning or not.
– Colm
15 hours ago
|
show 4 more comments
As long as you kept your feedback limited to the things she did, what the effect of those things were and what she could do to get a better outcome I don't see how anything you have said could be construed as being related in any way to her gender.
She has tried to make it about gender, not you because she has taken it personally and to be fair as you are not her manager you should have probably not tried to act like one (I know you tried to give friendly advice but this is not how she seems to have taken it).
In future, you'd be better off directing anybody who has any questions about her to her reporting manager "XXX doesn't report to me sorry, you're better off raising it with her personally or her manager.".
As long as you kept your feedback limited to the things she did, what the effect of those things were and what she could do to get a better outcome I don't see how anything you have said could be construed as being related in any way to her gender.
She has tried to make it about gender, not you because she has taken it personally and to be fair as you are not her manager you should have probably not tried to act like one (I know you tried to give friendly advice but this is not how she seems to have taken it).
In future, you'd be better off directing anybody who has any questions about her to her reporting manager "XXX doesn't report to me sorry, you're better off raising it with her personally or her manager.".
answered 21 hours ago
Old NickOld Nick
968210
968210
35
+1 for the redirect. Absolutely the correct thing to do
– Twyxz
21 hours ago
23
+1 for pointing out the deviation to gender. It's a defense mechanism to divert the discussion or attempt to explain something negative out of ones control if no arguments are found against what has been said.
– DigitalBlade969
21 hours ago
22
In other words, she is being sexist, not you.
– Lightness Races in Orbit
16 hours ago
15
"She has tried to make it about gender, not you because she has taken it personally" - to be fair, we don't know why she tried to make it about gender. We could easily imagine a conversation that would make someone feel this way, right?
– Joe Strazzere
15 hours ago
8
@JoeStrazzere Agreed. The junior colleague is wondering: "Why is this person giving me detailed feedback on my shortcomings when they are not my boss?" The feedback was unwelcome whether it was well meaning or not.
– Colm
15 hours ago
|
show 4 more comments
35
+1 for the redirect. Absolutely the correct thing to do
– Twyxz
21 hours ago
23
+1 for pointing out the deviation to gender. It's a defense mechanism to divert the discussion or attempt to explain something negative out of ones control if no arguments are found against what has been said.
– DigitalBlade969
21 hours ago
22
In other words, she is being sexist, not you.
– Lightness Races in Orbit
16 hours ago
15
"She has tried to make it about gender, not you because she has taken it personally" - to be fair, we don't know why she tried to make it about gender. We could easily imagine a conversation that would make someone feel this way, right?
– Joe Strazzere
15 hours ago
8
@JoeStrazzere Agreed. The junior colleague is wondering: "Why is this person giving me detailed feedback on my shortcomings when they are not my boss?" The feedback was unwelcome whether it was well meaning or not.
– Colm
15 hours ago
35
35
+1 for the redirect. Absolutely the correct thing to do
– Twyxz
21 hours ago
+1 for the redirect. Absolutely the correct thing to do
– Twyxz
21 hours ago
23
23
+1 for pointing out the deviation to gender. It's a defense mechanism to divert the discussion or attempt to explain something negative out of ones control if no arguments are found against what has been said.
– DigitalBlade969
21 hours ago
+1 for pointing out the deviation to gender. It's a defense mechanism to divert the discussion or attempt to explain something negative out of ones control if no arguments are found against what has been said.
– DigitalBlade969
21 hours ago
22
22
In other words, she is being sexist, not you.
– Lightness Races in Orbit
16 hours ago
In other words, she is being sexist, not you.
– Lightness Races in Orbit
16 hours ago
15
15
"She has tried to make it about gender, not you because she has taken it personally" - to be fair, we don't know why she tried to make it about gender. We could easily imagine a conversation that would make someone feel this way, right?
– Joe Strazzere
15 hours ago
"She has tried to make it about gender, not you because she has taken it personally" - to be fair, we don't know why she tried to make it about gender. We could easily imagine a conversation that would make someone feel this way, right?
– Joe Strazzere
15 hours ago
8
8
@JoeStrazzere Agreed. The junior colleague is wondering: "Why is this person giving me detailed feedback on my shortcomings when they are not my boss?" The feedback was unwelcome whether it was well meaning or not.
– Colm
15 hours ago
@JoeStrazzere Agreed. The junior colleague is wondering: "Why is this person giving me detailed feedback on my shortcomings when they are not my boss?" The feedback was unwelcome whether it was well meaning or not.
– Colm
15 hours ago
|
show 4 more comments
To me, you did good. You had some people complain, and being a senior, you thought to give advice to your junior colleague about it. She did not see it as such.
There are many reasons why that would be the case, from defense mechanism, her own bias, etc.
The question is what to do from now on, and my advice there would be: do nothing more on that topic. You are not her report, and thus aren't responsible for her. If people complain about it, and want to make it a formal complain, you can redirect them to her report and/or HR. If they just want to vent, it might be acceptable to hear it out. So long as you, yourself do not waste too much time on it.
And specifically, to your colleague, you could answer something along the lines of
I am sorry you feel that way. I can only assure you that was not my aim, and thought you might profit from some feedback. However if that feedback is unwelcome, then I won't bring it up anymore.
Try to keep to the point, but also show that you went beyond your job to try to be helpful. But that you had no interest, and will drop it, since she obviously did not want the advice you offered.
add a comment |
To me, you did good. You had some people complain, and being a senior, you thought to give advice to your junior colleague about it. She did not see it as such.
There are many reasons why that would be the case, from defense mechanism, her own bias, etc.
The question is what to do from now on, and my advice there would be: do nothing more on that topic. You are not her report, and thus aren't responsible for her. If people complain about it, and want to make it a formal complain, you can redirect them to her report and/or HR. If they just want to vent, it might be acceptable to hear it out. So long as you, yourself do not waste too much time on it.
And specifically, to your colleague, you could answer something along the lines of
I am sorry you feel that way. I can only assure you that was not my aim, and thought you might profit from some feedback. However if that feedback is unwelcome, then I won't bring it up anymore.
Try to keep to the point, but also show that you went beyond your job to try to be helpful. But that you had no interest, and will drop it, since she obviously did not want the advice you offered.
add a comment |
To me, you did good. You had some people complain, and being a senior, you thought to give advice to your junior colleague about it. She did not see it as such.
There are many reasons why that would be the case, from defense mechanism, her own bias, etc.
The question is what to do from now on, and my advice there would be: do nothing more on that topic. You are not her report, and thus aren't responsible for her. If people complain about it, and want to make it a formal complain, you can redirect them to her report and/or HR. If they just want to vent, it might be acceptable to hear it out. So long as you, yourself do not waste too much time on it.
And specifically, to your colleague, you could answer something along the lines of
I am sorry you feel that way. I can only assure you that was not my aim, and thought you might profit from some feedback. However if that feedback is unwelcome, then I won't bring it up anymore.
Try to keep to the point, but also show that you went beyond your job to try to be helpful. But that you had no interest, and will drop it, since she obviously did not want the advice you offered.
To me, you did good. You had some people complain, and being a senior, you thought to give advice to your junior colleague about it. She did not see it as such.
There are many reasons why that would be the case, from defense mechanism, her own bias, etc.
The question is what to do from now on, and my advice there would be: do nothing more on that topic. You are not her report, and thus aren't responsible for her. If people complain about it, and want to make it a formal complain, you can redirect them to her report and/or HR. If they just want to vent, it might be acceptable to hear it out. So long as you, yourself do not waste too much time on it.
And specifically, to your colleague, you could answer something along the lines of
I am sorry you feel that way. I can only assure you that was not my aim, and thought you might profit from some feedback. However if that feedback is unwelcome, then I won't bring it up anymore.
Try to keep to the point, but also show that you went beyond your job to try to be helpful. But that you had no interest, and will drop it, since she obviously did not want the advice you offered.
answered 19 hours ago
bilbo_pingouinbilbo_pingouin
1,37011016
1,37011016
add a comment |
add a comment |
I responded to your post but I'll go ahead and answer:
I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions.
This, generally speaking, is not as helpful and people imagine it to be. Unsolicited criticism is rarely taken well. Forbes covers this, and it's kind of interesting.
Some key points:
When you give advice, in essence, you’re telling somebody else what to do. This implies you have all the answers about what works and what doesn’t. But how could you? Chances are you don’t have all the background information on the situation, nor do you understand the other person’s emotions and what makes them tick.
When you give advice, you offer the other party only two choices: take the advice or ignore the advice. And in either case, there’s the possibility of a “gotcha.” If your advice is taken, that means the other person must tacitly admit you’re right and he or she is wrong. This automatically gives you credit for being smarter. That’s Gotcha #1 and it’s a dangerous scenario, one that’s almost guaranteed to create defensiveness.
Most advice is unsolicited. This means the other party didn’t ask to be judged, corrected, or directed. When you catch someone off guard and hit them upside the head with advice; there’s virtually no chance they’ll be in an open emotional state to hear what you say. Listen, there are many ways to give feedback. Giving advice, though, often makes people defensive, comes off as arrogance or can just seem like a suggestion rather than a command. Constructive feedback can push good employees toward great performance, but advice generally just doesn’t work. And remember, while advice may be fun to give, it’s generally not that much fun to get.
All of these things played out in your description from her side. People will frame it as a "her being defensive and using gender to deflect" when in reality, unsolicited advice is the REAL issue here.
Then with the current political climate you get: Mansplaining
is a pejorative term meaning "(of a man) to comment on or explain something to a woman in a condescending, overconfident, and often inaccurate or oversimplified manner"
This is what you wrote:
"in this case, you did this, and the outcome was that, here's how it could become a problem for you in the long term, and here's a couple things you can consider doing in the future"
Depending on tone... and the unsolicited nature of the advice, it could absolutely be Mansplaining.
Good Intentions, poorly thought out, can lead to a lot of trouble.
To be clear, I'm not saying it is a gender issue, but observing this from the perspective of a woman, who is new at her job and potentially struggling; to have a man just step in and start telling you what your faults are and how you can do better, feels... awkward? Something about it, to me, doesn't feel right.
What I did notice in your description, was interesting. There was a lot of effort put into avoiding looking bad, avoiding being blamed. There was also a lot of effort put into explaining what was wrong with what she has done.
But I didn't sense much empathy... There's no clarification of how much effort was made to understand her perspective in the organization? Gender might have zero to do with any of it, but it's clear this is a colleague who is struggling, but in turn is getting unsolicited advice rather than guidance...
Like this:
I was very conscious that my feedback could come off as sexist, so if anything, I held back...
I pointed out that I had seen a pattern not a single instance, that I had "checked my biases", that in fact a few of the people complaining were women too, and that she could do whatever she wanted with that feedback.
This isn't empathy... this is building a body of evidence... like an indictment... against a fellow colleague, which you then just came at her with, on your terms, not hers...
My response: Practice more empathy in your assessment. It's about more than clarity. It's about understanding the other person's perspective and understanding they experience the world in a different way.
UPDATE:
Just an afterthought...
where a colleague (not my report, but junior to me by 5~10 years) was pushing people so strongly to work on a project
Does anyone know why? Why she was pushing people? Because from the description, it looks like zero effort was put into understanding the "why", what is motivating her? Someone else in the company? Is it her own directive?
5
Don't you think the burden of explaining "why" a junior employee was trying to push coworkers to work on a project falls on that junior employee? As a coworker, I shouldn't have to guess at what's going on.
– DaveG
15 hours ago
3
-1 OP (of this answer, not of the question), what would be your solution to such a problem? If you know your colleague's reputation is being dragged down by their actions, intentionally or unintentionally, would your reaction be to just keep that to yourself and allow that person to continue to implode and eventually get themselves fired? I would hope that you would be so compassionate as to let that person know so that they could keep their job and their livelihood intact as long as possible, "mansplaining" or no. OP did the right thing here.
– Ertai87
12 hours ago
8
@ShinEmperor "I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions." <- This speaks to compassion to me.
– Ertai87
12 hours ago
3
@ShinEmperor I'm not sure how OP is supposed to feel empathy towards a person who is being so aggressive that people at a managerial level are coming to OP and complaining to him about it. This person is a problem in the workplace, end of story. The options are, either you explain to them what they're doing wrong and ask them to correct their behaviour, or you fire them wholesale. OP made the compassionate choice, and I hope you would as well.
– Ertai87
12 hours ago
4
@Will Because he wasn't telling her that she should shut up. That part is objectively inaccurate. It's true that she qualified her feedback with the words "it feels" but you understand that OP could well play the same word game? "How can you tell me it's inaccurate, oversimplified, overconfident or condescending that I heard this feedback?". Declaring an explanation (in this case merely polite feedback) as mansplaining is both sexist and ad hominem.
– Adam Naylor
10 hours ago
|
show 19 more comments
I responded to your post but I'll go ahead and answer:
I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions.
This, generally speaking, is not as helpful and people imagine it to be. Unsolicited criticism is rarely taken well. Forbes covers this, and it's kind of interesting.
Some key points:
When you give advice, in essence, you’re telling somebody else what to do. This implies you have all the answers about what works and what doesn’t. But how could you? Chances are you don’t have all the background information on the situation, nor do you understand the other person’s emotions and what makes them tick.
When you give advice, you offer the other party only two choices: take the advice or ignore the advice. And in either case, there’s the possibility of a “gotcha.” If your advice is taken, that means the other person must tacitly admit you’re right and he or she is wrong. This automatically gives you credit for being smarter. That’s Gotcha #1 and it’s a dangerous scenario, one that’s almost guaranteed to create defensiveness.
Most advice is unsolicited. This means the other party didn’t ask to be judged, corrected, or directed. When you catch someone off guard and hit them upside the head with advice; there’s virtually no chance they’ll be in an open emotional state to hear what you say. Listen, there are many ways to give feedback. Giving advice, though, often makes people defensive, comes off as arrogance or can just seem like a suggestion rather than a command. Constructive feedback can push good employees toward great performance, but advice generally just doesn’t work. And remember, while advice may be fun to give, it’s generally not that much fun to get.
All of these things played out in your description from her side. People will frame it as a "her being defensive and using gender to deflect" when in reality, unsolicited advice is the REAL issue here.
Then with the current political climate you get: Mansplaining
is a pejorative term meaning "(of a man) to comment on or explain something to a woman in a condescending, overconfident, and often inaccurate or oversimplified manner"
This is what you wrote:
"in this case, you did this, and the outcome was that, here's how it could become a problem for you in the long term, and here's a couple things you can consider doing in the future"
Depending on tone... and the unsolicited nature of the advice, it could absolutely be Mansplaining.
Good Intentions, poorly thought out, can lead to a lot of trouble.
To be clear, I'm not saying it is a gender issue, but observing this from the perspective of a woman, who is new at her job and potentially struggling; to have a man just step in and start telling you what your faults are and how you can do better, feels... awkward? Something about it, to me, doesn't feel right.
What I did notice in your description, was interesting. There was a lot of effort put into avoiding looking bad, avoiding being blamed. There was also a lot of effort put into explaining what was wrong with what she has done.
But I didn't sense much empathy... There's no clarification of how much effort was made to understand her perspective in the organization? Gender might have zero to do with any of it, but it's clear this is a colleague who is struggling, but in turn is getting unsolicited advice rather than guidance...
Like this:
I was very conscious that my feedback could come off as sexist, so if anything, I held back...
I pointed out that I had seen a pattern not a single instance, that I had "checked my biases", that in fact a few of the people complaining were women too, and that she could do whatever she wanted with that feedback.
This isn't empathy... this is building a body of evidence... like an indictment... against a fellow colleague, which you then just came at her with, on your terms, not hers...
My response: Practice more empathy in your assessment. It's about more than clarity. It's about understanding the other person's perspective and understanding they experience the world in a different way.
UPDATE:
Just an afterthought...
where a colleague (not my report, but junior to me by 5~10 years) was pushing people so strongly to work on a project
Does anyone know why? Why she was pushing people? Because from the description, it looks like zero effort was put into understanding the "why", what is motivating her? Someone else in the company? Is it her own directive?
5
Don't you think the burden of explaining "why" a junior employee was trying to push coworkers to work on a project falls on that junior employee? As a coworker, I shouldn't have to guess at what's going on.
– DaveG
15 hours ago
3
-1 OP (of this answer, not of the question), what would be your solution to such a problem? If you know your colleague's reputation is being dragged down by their actions, intentionally or unintentionally, would your reaction be to just keep that to yourself and allow that person to continue to implode and eventually get themselves fired? I would hope that you would be so compassionate as to let that person know so that they could keep their job and their livelihood intact as long as possible, "mansplaining" or no. OP did the right thing here.
– Ertai87
12 hours ago
8
@ShinEmperor "I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions." <- This speaks to compassion to me.
– Ertai87
12 hours ago
3
@ShinEmperor I'm not sure how OP is supposed to feel empathy towards a person who is being so aggressive that people at a managerial level are coming to OP and complaining to him about it. This person is a problem in the workplace, end of story. The options are, either you explain to them what they're doing wrong and ask them to correct their behaviour, or you fire them wholesale. OP made the compassionate choice, and I hope you would as well.
– Ertai87
12 hours ago
4
@Will Because he wasn't telling her that she should shut up. That part is objectively inaccurate. It's true that she qualified her feedback with the words "it feels" but you understand that OP could well play the same word game? "How can you tell me it's inaccurate, oversimplified, overconfident or condescending that I heard this feedback?". Declaring an explanation (in this case merely polite feedback) as mansplaining is both sexist and ad hominem.
– Adam Naylor
10 hours ago
|
show 19 more comments
I responded to your post but I'll go ahead and answer:
I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions.
This, generally speaking, is not as helpful and people imagine it to be. Unsolicited criticism is rarely taken well. Forbes covers this, and it's kind of interesting.
Some key points:
When you give advice, in essence, you’re telling somebody else what to do. This implies you have all the answers about what works and what doesn’t. But how could you? Chances are you don’t have all the background information on the situation, nor do you understand the other person’s emotions and what makes them tick.
When you give advice, you offer the other party only two choices: take the advice or ignore the advice. And in either case, there’s the possibility of a “gotcha.” If your advice is taken, that means the other person must tacitly admit you’re right and he or she is wrong. This automatically gives you credit for being smarter. That’s Gotcha #1 and it’s a dangerous scenario, one that’s almost guaranteed to create defensiveness.
Most advice is unsolicited. This means the other party didn’t ask to be judged, corrected, or directed. When you catch someone off guard and hit them upside the head with advice; there’s virtually no chance they’ll be in an open emotional state to hear what you say. Listen, there are many ways to give feedback. Giving advice, though, often makes people defensive, comes off as arrogance or can just seem like a suggestion rather than a command. Constructive feedback can push good employees toward great performance, but advice generally just doesn’t work. And remember, while advice may be fun to give, it’s generally not that much fun to get.
All of these things played out in your description from her side. People will frame it as a "her being defensive and using gender to deflect" when in reality, unsolicited advice is the REAL issue here.
Then with the current political climate you get: Mansplaining
is a pejorative term meaning "(of a man) to comment on or explain something to a woman in a condescending, overconfident, and often inaccurate or oversimplified manner"
This is what you wrote:
"in this case, you did this, and the outcome was that, here's how it could become a problem for you in the long term, and here's a couple things you can consider doing in the future"
Depending on tone... and the unsolicited nature of the advice, it could absolutely be Mansplaining.
Good Intentions, poorly thought out, can lead to a lot of trouble.
To be clear, I'm not saying it is a gender issue, but observing this from the perspective of a woman, who is new at her job and potentially struggling; to have a man just step in and start telling you what your faults are and how you can do better, feels... awkward? Something about it, to me, doesn't feel right.
What I did notice in your description, was interesting. There was a lot of effort put into avoiding looking bad, avoiding being blamed. There was also a lot of effort put into explaining what was wrong with what she has done.
But I didn't sense much empathy... There's no clarification of how much effort was made to understand her perspective in the organization? Gender might have zero to do with any of it, but it's clear this is a colleague who is struggling, but in turn is getting unsolicited advice rather than guidance...
Like this:
I was very conscious that my feedback could come off as sexist, so if anything, I held back...
I pointed out that I had seen a pattern not a single instance, that I had "checked my biases", that in fact a few of the people complaining were women too, and that she could do whatever she wanted with that feedback.
This isn't empathy... this is building a body of evidence... like an indictment... against a fellow colleague, which you then just came at her with, on your terms, not hers...
My response: Practice more empathy in your assessment. It's about more than clarity. It's about understanding the other person's perspective and understanding they experience the world in a different way.
UPDATE:
Just an afterthought...
where a colleague (not my report, but junior to me by 5~10 years) was pushing people so strongly to work on a project
Does anyone know why? Why she was pushing people? Because from the description, it looks like zero effort was put into understanding the "why", what is motivating her? Someone else in the company? Is it her own directive?
I responded to your post but I'll go ahead and answer:
I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions.
This, generally speaking, is not as helpful and people imagine it to be. Unsolicited criticism is rarely taken well. Forbes covers this, and it's kind of interesting.
Some key points:
When you give advice, in essence, you’re telling somebody else what to do. This implies you have all the answers about what works and what doesn’t. But how could you? Chances are you don’t have all the background information on the situation, nor do you understand the other person’s emotions and what makes them tick.
When you give advice, you offer the other party only two choices: take the advice or ignore the advice. And in either case, there’s the possibility of a “gotcha.” If your advice is taken, that means the other person must tacitly admit you’re right and he or she is wrong. This automatically gives you credit for being smarter. That’s Gotcha #1 and it’s a dangerous scenario, one that’s almost guaranteed to create defensiveness.
Most advice is unsolicited. This means the other party didn’t ask to be judged, corrected, or directed. When you catch someone off guard and hit them upside the head with advice; there’s virtually no chance they’ll be in an open emotional state to hear what you say. Listen, there are many ways to give feedback. Giving advice, though, often makes people defensive, comes off as arrogance or can just seem like a suggestion rather than a command. Constructive feedback can push good employees toward great performance, but advice generally just doesn’t work. And remember, while advice may be fun to give, it’s generally not that much fun to get.
All of these things played out in your description from her side. People will frame it as a "her being defensive and using gender to deflect" when in reality, unsolicited advice is the REAL issue here.
Then with the current political climate you get: Mansplaining
is a pejorative term meaning "(of a man) to comment on or explain something to a woman in a condescending, overconfident, and often inaccurate or oversimplified manner"
This is what you wrote:
"in this case, you did this, and the outcome was that, here's how it could become a problem for you in the long term, and here's a couple things you can consider doing in the future"
Depending on tone... and the unsolicited nature of the advice, it could absolutely be Mansplaining.
Good Intentions, poorly thought out, can lead to a lot of trouble.
To be clear, I'm not saying it is a gender issue, but observing this from the perspective of a woman, who is new at her job and potentially struggling; to have a man just step in and start telling you what your faults are and how you can do better, feels... awkward? Something about it, to me, doesn't feel right.
What I did notice in your description, was interesting. There was a lot of effort put into avoiding looking bad, avoiding being blamed. There was also a lot of effort put into explaining what was wrong with what she has done.
But I didn't sense much empathy... There's no clarification of how much effort was made to understand her perspective in the organization? Gender might have zero to do with any of it, but it's clear this is a colleague who is struggling, but in turn is getting unsolicited advice rather than guidance...
Like this:
I was very conscious that my feedback could come off as sexist, so if anything, I held back...
I pointed out that I had seen a pattern not a single instance, that I had "checked my biases", that in fact a few of the people complaining were women too, and that she could do whatever she wanted with that feedback.
This isn't empathy... this is building a body of evidence... like an indictment... against a fellow colleague, which you then just came at her with, on your terms, not hers...
My response: Practice more empathy in your assessment. It's about more than clarity. It's about understanding the other person's perspective and understanding they experience the world in a different way.
UPDATE:
Just an afterthought...
where a colleague (not my report, but junior to me by 5~10 years) was pushing people so strongly to work on a project
Does anyone know why? Why she was pushing people? Because from the description, it looks like zero effort was put into understanding the "why", what is motivating her? Someone else in the company? Is it her own directive?
edited 15 hours ago
answered 15 hours ago
ShinEmperorShinEmperor
2,679416
2,679416
5
Don't you think the burden of explaining "why" a junior employee was trying to push coworkers to work on a project falls on that junior employee? As a coworker, I shouldn't have to guess at what's going on.
– DaveG
15 hours ago
3
-1 OP (of this answer, not of the question), what would be your solution to such a problem? If you know your colleague's reputation is being dragged down by their actions, intentionally or unintentionally, would your reaction be to just keep that to yourself and allow that person to continue to implode and eventually get themselves fired? I would hope that you would be so compassionate as to let that person know so that they could keep their job and their livelihood intact as long as possible, "mansplaining" or no. OP did the right thing here.
– Ertai87
12 hours ago
8
@ShinEmperor "I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions." <- This speaks to compassion to me.
– Ertai87
12 hours ago
3
@ShinEmperor I'm not sure how OP is supposed to feel empathy towards a person who is being so aggressive that people at a managerial level are coming to OP and complaining to him about it. This person is a problem in the workplace, end of story. The options are, either you explain to them what they're doing wrong and ask them to correct their behaviour, or you fire them wholesale. OP made the compassionate choice, and I hope you would as well.
– Ertai87
12 hours ago
4
@Will Because he wasn't telling her that she should shut up. That part is objectively inaccurate. It's true that she qualified her feedback with the words "it feels" but you understand that OP could well play the same word game? "How can you tell me it's inaccurate, oversimplified, overconfident or condescending that I heard this feedback?". Declaring an explanation (in this case merely polite feedback) as mansplaining is both sexist and ad hominem.
– Adam Naylor
10 hours ago
|
show 19 more comments
5
Don't you think the burden of explaining "why" a junior employee was trying to push coworkers to work on a project falls on that junior employee? As a coworker, I shouldn't have to guess at what's going on.
– DaveG
15 hours ago
3
-1 OP (of this answer, not of the question), what would be your solution to such a problem? If you know your colleague's reputation is being dragged down by their actions, intentionally or unintentionally, would your reaction be to just keep that to yourself and allow that person to continue to implode and eventually get themselves fired? I would hope that you would be so compassionate as to let that person know so that they could keep their job and their livelihood intact as long as possible, "mansplaining" or no. OP did the right thing here.
– Ertai87
12 hours ago
8
@ShinEmperor "I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions." <- This speaks to compassion to me.
– Ertai87
12 hours ago
3
@ShinEmperor I'm not sure how OP is supposed to feel empathy towards a person who is being so aggressive that people at a managerial level are coming to OP and complaining to him about it. This person is a problem in the workplace, end of story. The options are, either you explain to them what they're doing wrong and ask them to correct their behaviour, or you fire them wholesale. OP made the compassionate choice, and I hope you would as well.
– Ertai87
12 hours ago
4
@Will Because he wasn't telling her that she should shut up. That part is objectively inaccurate. It's true that she qualified her feedback with the words "it feels" but you understand that OP could well play the same word game? "How can you tell me it's inaccurate, oversimplified, overconfident or condescending that I heard this feedback?". Declaring an explanation (in this case merely polite feedback) as mansplaining is both sexist and ad hominem.
– Adam Naylor
10 hours ago
5
5
Don't you think the burden of explaining "why" a junior employee was trying to push coworkers to work on a project falls on that junior employee? As a coworker, I shouldn't have to guess at what's going on.
– DaveG
15 hours ago
Don't you think the burden of explaining "why" a junior employee was trying to push coworkers to work on a project falls on that junior employee? As a coworker, I shouldn't have to guess at what's going on.
– DaveG
15 hours ago
3
3
-1 OP (of this answer, not of the question), what would be your solution to such a problem? If you know your colleague's reputation is being dragged down by their actions, intentionally or unintentionally, would your reaction be to just keep that to yourself and allow that person to continue to implode and eventually get themselves fired? I would hope that you would be so compassionate as to let that person know so that they could keep their job and their livelihood intact as long as possible, "mansplaining" or no. OP did the right thing here.
– Ertai87
12 hours ago
-1 OP (of this answer, not of the question), what would be your solution to such a problem? If you know your colleague's reputation is being dragged down by their actions, intentionally or unintentionally, would your reaction be to just keep that to yourself and allow that person to continue to implode and eventually get themselves fired? I would hope that you would be so compassionate as to let that person know so that they could keep their job and their livelihood intact as long as possible, "mansplaining" or no. OP did the right thing here.
– Ertai87
12 hours ago
8
8
@ShinEmperor "I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions." <- This speaks to compassion to me.
– Ertai87
12 hours ago
@ShinEmperor "I felt like I owed this colleague to share the feedback that I was seeing a pattern that could be detrimental to their career and shared it, specifically pointing at instances and offering suggestions." <- This speaks to compassion to me.
– Ertai87
12 hours ago
3
3
@ShinEmperor I'm not sure how OP is supposed to feel empathy towards a person who is being so aggressive that people at a managerial level are coming to OP and complaining to him about it. This person is a problem in the workplace, end of story. The options are, either you explain to them what they're doing wrong and ask them to correct their behaviour, or you fire them wholesale. OP made the compassionate choice, and I hope you would as well.
– Ertai87
12 hours ago
@ShinEmperor I'm not sure how OP is supposed to feel empathy towards a person who is being so aggressive that people at a managerial level are coming to OP and complaining to him about it. This person is a problem in the workplace, end of story. The options are, either you explain to them what they're doing wrong and ask them to correct their behaviour, or you fire them wholesale. OP made the compassionate choice, and I hope you would as well.
– Ertai87
12 hours ago
4
4
@Will Because he wasn't telling her that she should shut up. That part is objectively inaccurate. It's true that she qualified her feedback with the words "it feels" but you understand that OP could well play the same word game? "How can you tell me it's inaccurate, oversimplified, overconfident or condescending that I heard this feedback?". Declaring an explanation (in this case merely polite feedback) as mansplaining is both sexist and ad hominem.
– Adam Naylor
10 hours ago
@Will Because he wasn't telling her that she should shut up. That part is objectively inaccurate. It's true that she qualified her feedback with the words "it feels" but you understand that OP could well play the same word game? "How can you tell me it's inaccurate, oversimplified, overconfident or condescending that I heard this feedback?". Declaring an explanation (in this case merely polite feedback) as mansplaining is both sexist and ad hominem.
– Adam Naylor
10 hours ago
|
show 19 more comments
From the situation you described, it sounds as if you already made every effort possible to avoid accidentally giving the impression that there were prejudices in your remarks. Unfortunately, if the person you are speaking to is in a minority gender, age, religion etc. for your particular workplace, there is always that risk.
- You waited to see if a pattern emerged. If, in an office with an even mix of men and women, that the comments were (for example) only coming from the men, then there would have been cause for further concern. You emphasised that the feedback came from male AND female colleagues.
- You avoided describing the colleague personally, avoiding even a passing reference to subjects that may show bias. If you had said something like "a woman like you shouldn't be nagging people to work on extra projects", then your colleague would have genuine reason to suspect a bias.
If issues with the colleague persist and they must be addressed at a formal level, some companies I have worked with offer the option of setting up a meeting with someone as HR attending as a 'witness', to further ensure that the situation is resolved with no prejudices. If this colleague is indeed at the same level as you however, it may be worthwhile just forwarding the concerns to their manager. They will - more likely than you - be trained to handle these situations, and there is a good chance they may have heard the same remarks you have.
In rare cases, some colleagues may simply fall back on the argument that "you are targeting me specifically with criticism, it must be an unrelated prejudice taking hold". In these extreme cases (and of course, you're confident there are no prejudices clouding your judgement), the manager or HR approach can still help put you and the colleague at ease.
9
Are women are a "minority gender"? I'm pretty sure they outnumber men at this point...
– jpmc26
20 hours ago
9
@jpmc26 Not in the company we talk about.
– Alexander
19 hours ago
1
I originally wrote "for your particular workplace" for that reason.
– Kozaky
19 hours ago
1
@dwizum I too would hope feedback isn't automatically discredited for those reasons. Indeed, in many scenarios, the point probably wouldn't even need to be made if the colleague didn't suspect they were being singled out for such a reason.
– Kozaky
17 hours ago
3
It should be noted that - dire as it is- women (on average) are prejudiced against women displaying "man-like" behaviour as well. Being assertive is still considered favourable in a man, but not a woman, by both genders.
– Marianne013
17 hours ago
|
show 3 more comments
From the situation you described, it sounds as if you already made every effort possible to avoid accidentally giving the impression that there were prejudices in your remarks. Unfortunately, if the person you are speaking to is in a minority gender, age, religion etc. for your particular workplace, there is always that risk.
- You waited to see if a pattern emerged. If, in an office with an even mix of men and women, that the comments were (for example) only coming from the men, then there would have been cause for further concern. You emphasised that the feedback came from male AND female colleagues.
- You avoided describing the colleague personally, avoiding even a passing reference to subjects that may show bias. If you had said something like "a woman like you shouldn't be nagging people to work on extra projects", then your colleague would have genuine reason to suspect a bias.
If issues with the colleague persist and they must be addressed at a formal level, some companies I have worked with offer the option of setting up a meeting with someone as HR attending as a 'witness', to further ensure that the situation is resolved with no prejudices. If this colleague is indeed at the same level as you however, it may be worthwhile just forwarding the concerns to their manager. They will - more likely than you - be trained to handle these situations, and there is a good chance they may have heard the same remarks you have.
In rare cases, some colleagues may simply fall back on the argument that "you are targeting me specifically with criticism, it must be an unrelated prejudice taking hold". In these extreme cases (and of course, you're confident there are no prejudices clouding your judgement), the manager or HR approach can still help put you and the colleague at ease.
9
Are women are a "minority gender"? I'm pretty sure they outnumber men at this point...
– jpmc26
20 hours ago
9
@jpmc26 Not in the company we talk about.
– Alexander
19 hours ago
1
I originally wrote "for your particular workplace" for that reason.
– Kozaky
19 hours ago
1
@dwizum I too would hope feedback isn't automatically discredited for those reasons. Indeed, in many scenarios, the point probably wouldn't even need to be made if the colleague didn't suspect they were being singled out for such a reason.
– Kozaky
17 hours ago
3
It should be noted that - dire as it is- women (on average) are prejudiced against women displaying "man-like" behaviour as well. Being assertive is still considered favourable in a man, but not a woman, by both genders.
– Marianne013
17 hours ago
|
show 3 more comments
From the situation you described, it sounds as if you already made every effort possible to avoid accidentally giving the impression that there were prejudices in your remarks. Unfortunately, if the person you are speaking to is in a minority gender, age, religion etc. for your particular workplace, there is always that risk.
- You waited to see if a pattern emerged. If, in an office with an even mix of men and women, that the comments were (for example) only coming from the men, then there would have been cause for further concern. You emphasised that the feedback came from male AND female colleagues.
- You avoided describing the colleague personally, avoiding even a passing reference to subjects that may show bias. If you had said something like "a woman like you shouldn't be nagging people to work on extra projects", then your colleague would have genuine reason to suspect a bias.
If issues with the colleague persist and they must be addressed at a formal level, some companies I have worked with offer the option of setting up a meeting with someone as HR attending as a 'witness', to further ensure that the situation is resolved with no prejudices. If this colleague is indeed at the same level as you however, it may be worthwhile just forwarding the concerns to their manager. They will - more likely than you - be trained to handle these situations, and there is a good chance they may have heard the same remarks you have.
In rare cases, some colleagues may simply fall back on the argument that "you are targeting me specifically with criticism, it must be an unrelated prejudice taking hold". In these extreme cases (and of course, you're confident there are no prejudices clouding your judgement), the manager or HR approach can still help put you and the colleague at ease.
From the situation you described, it sounds as if you already made every effort possible to avoid accidentally giving the impression that there were prejudices in your remarks. Unfortunately, if the person you are speaking to is in a minority gender, age, religion etc. for your particular workplace, there is always that risk.
- You waited to see if a pattern emerged. If, in an office with an even mix of men and women, that the comments were (for example) only coming from the men, then there would have been cause for further concern. You emphasised that the feedback came from male AND female colleagues.
- You avoided describing the colleague personally, avoiding even a passing reference to subjects that may show bias. If you had said something like "a woman like you shouldn't be nagging people to work on extra projects", then your colleague would have genuine reason to suspect a bias.
If issues with the colleague persist and they must be addressed at a formal level, some companies I have worked with offer the option of setting up a meeting with someone as HR attending as a 'witness', to further ensure that the situation is resolved with no prejudices. If this colleague is indeed at the same level as you however, it may be worthwhile just forwarding the concerns to their manager. They will - more likely than you - be trained to handle these situations, and there is a good chance they may have heard the same remarks you have.
In rare cases, some colleagues may simply fall back on the argument that "you are targeting me specifically with criticism, it must be an unrelated prejudice taking hold". In these extreme cases (and of course, you're confident there are no prejudices clouding your judgement), the manager or HR approach can still help put you and the colleague at ease.
answered 21 hours ago
KozakyKozaky
10.5k103453
10.5k103453
9
Are women are a "minority gender"? I'm pretty sure they outnumber men at this point...
– jpmc26
20 hours ago
9
@jpmc26 Not in the company we talk about.
– Alexander
19 hours ago
1
I originally wrote "for your particular workplace" for that reason.
– Kozaky
19 hours ago
1
@dwizum I too would hope feedback isn't automatically discredited for those reasons. Indeed, in many scenarios, the point probably wouldn't even need to be made if the colleague didn't suspect they were being singled out for such a reason.
– Kozaky
17 hours ago
3
It should be noted that - dire as it is- women (on average) are prejudiced against women displaying "man-like" behaviour as well. Being assertive is still considered favourable in a man, but not a woman, by both genders.
– Marianne013
17 hours ago
|
show 3 more comments
9
Are women are a "minority gender"? I'm pretty sure they outnumber men at this point...
– jpmc26
20 hours ago
9
@jpmc26 Not in the company we talk about.
– Alexander
19 hours ago
1
I originally wrote "for your particular workplace" for that reason.
– Kozaky
19 hours ago
1
@dwizum I too would hope feedback isn't automatically discredited for those reasons. Indeed, in many scenarios, the point probably wouldn't even need to be made if the colleague didn't suspect they were being singled out for such a reason.
– Kozaky
17 hours ago
3
It should be noted that - dire as it is- women (on average) are prejudiced against women displaying "man-like" behaviour as well. Being assertive is still considered favourable in a man, but not a woman, by both genders.
– Marianne013
17 hours ago
9
9
Are women are a "minority gender"? I'm pretty sure they outnumber men at this point...
– jpmc26
20 hours ago
Are women are a "minority gender"? I'm pretty sure they outnumber men at this point...
– jpmc26
20 hours ago
9
9
@jpmc26 Not in the company we talk about.
– Alexander
19 hours ago
@jpmc26 Not in the company we talk about.
– Alexander
19 hours ago
1
1
I originally wrote "for your particular workplace" for that reason.
– Kozaky
19 hours ago
I originally wrote "for your particular workplace" for that reason.
– Kozaky
19 hours ago
1
1
@dwizum I too would hope feedback isn't automatically discredited for those reasons. Indeed, in many scenarios, the point probably wouldn't even need to be made if the colleague didn't suspect they were being singled out for such a reason.
– Kozaky
17 hours ago
@dwizum I too would hope feedback isn't automatically discredited for those reasons. Indeed, in many scenarios, the point probably wouldn't even need to be made if the colleague didn't suspect they were being singled out for such a reason.
– Kozaky
17 hours ago
3
3
It should be noted that - dire as it is- women (on average) are prejudiced against women displaying "man-like" behaviour as well. Being assertive is still considered favourable in a man, but not a woman, by both genders.
– Marianne013
17 hours ago
It should be noted that - dire as it is- women (on average) are prejudiced against women displaying "man-like" behaviour as well. Being assertive is still considered favourable in a man, but not a woman, by both genders.
– Marianne013
17 hours ago
|
show 3 more comments
What more can I do to give feedback to someone and completely avoid giving the false impression that my feedback comes from prejudice?
You can't. By definition: If you have (unconscious) prejudice, you won't be conscious of it. And she may see it. So it's not a false impression.
You (we all) need more humility. Accept you may have prejudice without realizing it, despite your very best efforts.
I had "checked my biases"
You're telling yourself (and her) you checked your biases. What if you didn't?
You've done well. You stuck to specifics, for example. You may be in the top percentile in terms of prejudice awareness. But your attitude needs to be (more) humble. After all this time, maybe you're prejudiced and don't realize it.
Ask questions that assume you're wrong. Listen. A lot. Try to understand. Learn. When you're done take some time to ponder before replying, especially before defending yourself.
What did I do to tell you to shut up?
What could I have said differently?
If you're rooting for her, you'll explore her accusation and perspective.
Also thank her:
Thank you for telling me this. I want to foster an environment where you feel comfortable sharing this sort of feedback.
Finally, forgive her. Some people experience prejudice. Some people experience false accusations of prejudice. Both are injustice. Maybe you've experiencing some of the latter from her. If so, forgive her. She's trying her best, just like you.
add a comment |
What more can I do to give feedback to someone and completely avoid giving the false impression that my feedback comes from prejudice?
You can't. By definition: If you have (unconscious) prejudice, you won't be conscious of it. And she may see it. So it's not a false impression.
You (we all) need more humility. Accept you may have prejudice without realizing it, despite your very best efforts.
I had "checked my biases"
You're telling yourself (and her) you checked your biases. What if you didn't?
You've done well. You stuck to specifics, for example. You may be in the top percentile in terms of prejudice awareness. But your attitude needs to be (more) humble. After all this time, maybe you're prejudiced and don't realize it.
Ask questions that assume you're wrong. Listen. A lot. Try to understand. Learn. When you're done take some time to ponder before replying, especially before defending yourself.
What did I do to tell you to shut up?
What could I have said differently?
If you're rooting for her, you'll explore her accusation and perspective.
Also thank her:
Thank you for telling me this. I want to foster an environment where you feel comfortable sharing this sort of feedback.
Finally, forgive her. Some people experience prejudice. Some people experience false accusations of prejudice. Both are injustice. Maybe you've experiencing some of the latter from her. If so, forgive her. She's trying her best, just like you.
add a comment |
What more can I do to give feedback to someone and completely avoid giving the false impression that my feedback comes from prejudice?
You can't. By definition: If you have (unconscious) prejudice, you won't be conscious of it. And she may see it. So it's not a false impression.
You (we all) need more humility. Accept you may have prejudice without realizing it, despite your very best efforts.
I had "checked my biases"
You're telling yourself (and her) you checked your biases. What if you didn't?
You've done well. You stuck to specifics, for example. You may be in the top percentile in terms of prejudice awareness. But your attitude needs to be (more) humble. After all this time, maybe you're prejudiced and don't realize it.
Ask questions that assume you're wrong. Listen. A lot. Try to understand. Learn. When you're done take some time to ponder before replying, especially before defending yourself.
What did I do to tell you to shut up?
What could I have said differently?
If you're rooting for her, you'll explore her accusation and perspective.
Also thank her:
Thank you for telling me this. I want to foster an environment where you feel comfortable sharing this sort of feedback.
Finally, forgive her. Some people experience prejudice. Some people experience false accusations of prejudice. Both are injustice. Maybe you've experiencing some of the latter from her. If so, forgive her. She's trying her best, just like you.
What more can I do to give feedback to someone and completely avoid giving the false impression that my feedback comes from prejudice?
You can't. By definition: If you have (unconscious) prejudice, you won't be conscious of it. And she may see it. So it's not a false impression.
You (we all) need more humility. Accept you may have prejudice without realizing it, despite your very best efforts.
I had "checked my biases"
You're telling yourself (and her) you checked your biases. What if you didn't?
You've done well. You stuck to specifics, for example. You may be in the top percentile in terms of prejudice awareness. But your attitude needs to be (more) humble. After all this time, maybe you're prejudiced and don't realize it.
Ask questions that assume you're wrong. Listen. A lot. Try to understand. Learn. When you're done take some time to ponder before replying, especially before defending yourself.
What did I do to tell you to shut up?
What could I have said differently?
If you're rooting for her, you'll explore her accusation and perspective.
Also thank her:
Thank you for telling me this. I want to foster an environment where you feel comfortable sharing this sort of feedback.
Finally, forgive her. Some people experience prejudice. Some people experience false accusations of prejudice. Both are injustice. Maybe you've experiencing some of the latter from her. If so, forgive her. She's trying her best, just like you.
answered 10 hours ago
Words Like JaredWords Like Jared
1983
1983
add a comment |
add a comment |
Consider approaching the original feedback conversation from a stance of humbleness and seeking to understand.
...a colleague was pushing people so strongly to work on a project
that it caused a few of those people and their managers to come to me
and either complain outright about it or just express confusion about
it, because they hadn't heard about who this junior person was.
This strikes me as someone who is ambitious, and feels strongly about the success of the company. Who in turn is being repeatedly rejected. If this is something you wish to better understand, consider facilitating the conversation with variants of the following questions:
I notice you’ve been pushing for project X. Why do you see such value
in it? How do you feel it will benefit the company? <allow & listen to
answer, drawing out as needed>
Its been a few (weeks, months) since you first suggested project X, but
you’re still bringing it up. What reasons have you been given for us
not taking on project X? < allow answering; if she hasn’t had any reasons, why not? this is
something to discuss with your colleagues about> Why do you still feel project X
should be done despite these reasons?
At this stage, suggesting future approaches for proposing and getting projects accepted at your company would be valueable.
She has demonstrated a desire to be proactive, and I imagine is frustrated at being shut down. As a junior employee, consider offering mentorship, or discuss with your colleagues about having a mentorship system for new employees. She has likely demonstrated the technical expertise for her position, but as a junior its hardly fair to expect her to master or understand factors at play in your firm for project decisions.
Edit: I'm unclear whether she wanted to be added to an existing project, or was proposing the company work on a specific project. Written in the context of the latter, but could be equally answered for the former - with the addendum of her exploring what skills would be required to move to the existing project if that is something she wants in her career - again, mentorship regarding the process is of value here.
New contributor
How would this approach solve the problem of coworkers complaining about this colleague pushing a particular project? She doesn't need to convince the OP, he's not going to be working on the project. She needs to change her approach to her coworkers to motivate them to work on the project. The OP gave her some suggestions on how to approach that issue, and she somehow felt put down by that.
– DaveG
5 hours ago
She was working on a project that we all agree is important.
– qoba
4 hours ago
@DaveG I thought the problem asked was how to provide feedback without sounding prejudice. I’m suggesting approaching the conversation from a stance of understanding her perspective, helping her understand the company’s perspective, and considering establishing a mentorship. Such reframing of the conversation - more discussion-based, less top-down - may have been recieved differently.
– Erika
2 hours ago
add a comment |
Consider approaching the original feedback conversation from a stance of humbleness and seeking to understand.
...a colleague was pushing people so strongly to work on a project
that it caused a few of those people and their managers to come to me
and either complain outright about it or just express confusion about
it, because they hadn't heard about who this junior person was.
This strikes me as someone who is ambitious, and feels strongly about the success of the company. Who in turn is being repeatedly rejected. If this is something you wish to better understand, consider facilitating the conversation with variants of the following questions:
I notice you’ve been pushing for project X. Why do you see such value
in it? How do you feel it will benefit the company? <allow & listen to
answer, drawing out as needed>
Its been a few (weeks, months) since you first suggested project X, but
you’re still bringing it up. What reasons have you been given for us
not taking on project X? < allow answering; if she hasn’t had any reasons, why not? this is
something to discuss with your colleagues about> Why do you still feel project X
should be done despite these reasons?
At this stage, suggesting future approaches for proposing and getting projects accepted at your company would be valueable.
She has demonstrated a desire to be proactive, and I imagine is frustrated at being shut down. As a junior employee, consider offering mentorship, or discuss with your colleagues about having a mentorship system for new employees. She has likely demonstrated the technical expertise for her position, but as a junior its hardly fair to expect her to master or understand factors at play in your firm for project decisions.
Edit: I'm unclear whether she wanted to be added to an existing project, or was proposing the company work on a specific project. Written in the context of the latter, but could be equally answered for the former - with the addendum of her exploring what skills would be required to move to the existing project if that is something she wants in her career - again, mentorship regarding the process is of value here.
New contributor
How would this approach solve the problem of coworkers complaining about this colleague pushing a particular project? She doesn't need to convince the OP, he's not going to be working on the project. She needs to change her approach to her coworkers to motivate them to work on the project. The OP gave her some suggestions on how to approach that issue, and she somehow felt put down by that.
– DaveG
5 hours ago
She was working on a project that we all agree is important.
– qoba
4 hours ago
@DaveG I thought the problem asked was how to provide feedback without sounding prejudice. I’m suggesting approaching the conversation from a stance of understanding her perspective, helping her understand the company’s perspective, and considering establishing a mentorship. Such reframing of the conversation - more discussion-based, less top-down - may have been recieved differently.
– Erika
2 hours ago
add a comment |
Consider approaching the original feedback conversation from a stance of humbleness and seeking to understand.
...a colleague was pushing people so strongly to work on a project
that it caused a few of those people and their managers to come to me
and either complain outright about it or just express confusion about
it, because they hadn't heard about who this junior person was.
This strikes me as someone who is ambitious, and feels strongly about the success of the company. Who in turn is being repeatedly rejected. If this is something you wish to better understand, consider facilitating the conversation with variants of the following questions:
I notice you’ve been pushing for project X. Why do you see such value
in it? How do you feel it will benefit the company? <allow & listen to
answer, drawing out as needed>
Its been a few (weeks, months) since you first suggested project X, but
you’re still bringing it up. What reasons have you been given for us
not taking on project X? < allow answering; if she hasn’t had any reasons, why not? this is
something to discuss with your colleagues about> Why do you still feel project X
should be done despite these reasons?
At this stage, suggesting future approaches for proposing and getting projects accepted at your company would be valueable.
She has demonstrated a desire to be proactive, and I imagine is frustrated at being shut down. As a junior employee, consider offering mentorship, or discuss with your colleagues about having a mentorship system for new employees. She has likely demonstrated the technical expertise for her position, but as a junior its hardly fair to expect her to master or understand factors at play in your firm for project decisions.
Edit: I'm unclear whether she wanted to be added to an existing project, or was proposing the company work on a specific project. Written in the context of the latter, but could be equally answered for the former - with the addendum of her exploring what skills would be required to move to the existing project if that is something she wants in her career - again, mentorship regarding the process is of value here.
New contributor
Consider approaching the original feedback conversation from a stance of humbleness and seeking to understand.
...a colleague was pushing people so strongly to work on a project
that it caused a few of those people and their managers to come to me
and either complain outright about it or just express confusion about
it, because they hadn't heard about who this junior person was.
This strikes me as someone who is ambitious, and feels strongly about the success of the company. Who in turn is being repeatedly rejected. If this is something you wish to better understand, consider facilitating the conversation with variants of the following questions:
I notice you’ve been pushing for project X. Why do you see such value
in it? How do you feel it will benefit the company? <allow & listen to
answer, drawing out as needed>
Its been a few (weeks, months) since you first suggested project X, but
you’re still bringing it up. What reasons have you been given for us
not taking on project X? < allow answering; if she hasn’t had any reasons, why not? this is
something to discuss with your colleagues about> Why do you still feel project X
should be done despite these reasons?
At this stage, suggesting future approaches for proposing and getting projects accepted at your company would be valueable.
She has demonstrated a desire to be proactive, and I imagine is frustrated at being shut down. As a junior employee, consider offering mentorship, or discuss with your colleagues about having a mentorship system for new employees. She has likely demonstrated the technical expertise for her position, but as a junior its hardly fair to expect her to master or understand factors at play in your firm for project decisions.
Edit: I'm unclear whether she wanted to be added to an existing project, or was proposing the company work on a specific project. Written in the context of the latter, but could be equally answered for the former - with the addendum of her exploring what skills would be required to move to the existing project if that is something she wants in her career - again, mentorship regarding the process is of value here.
New contributor
edited 7 hours ago
New contributor
answered 7 hours ago
ErikaErika
1295
1295
New contributor
New contributor
How would this approach solve the problem of coworkers complaining about this colleague pushing a particular project? She doesn't need to convince the OP, he's not going to be working on the project. She needs to change her approach to her coworkers to motivate them to work on the project. The OP gave her some suggestions on how to approach that issue, and she somehow felt put down by that.
– DaveG
5 hours ago
She was working on a project that we all agree is important.
– qoba
4 hours ago
@DaveG I thought the problem asked was how to provide feedback without sounding prejudice. I’m suggesting approaching the conversation from a stance of understanding her perspective, helping her understand the company’s perspective, and considering establishing a mentorship. Such reframing of the conversation - more discussion-based, less top-down - may have been recieved differently.
– Erika
2 hours ago
add a comment |
How would this approach solve the problem of coworkers complaining about this colleague pushing a particular project? She doesn't need to convince the OP, he's not going to be working on the project. She needs to change her approach to her coworkers to motivate them to work on the project. The OP gave her some suggestions on how to approach that issue, and she somehow felt put down by that.
– DaveG
5 hours ago
She was working on a project that we all agree is important.
– qoba
4 hours ago
@DaveG I thought the problem asked was how to provide feedback without sounding prejudice. I’m suggesting approaching the conversation from a stance of understanding her perspective, helping her understand the company’s perspective, and considering establishing a mentorship. Such reframing of the conversation - more discussion-based, less top-down - may have been recieved differently.
– Erika
2 hours ago
How would this approach solve the problem of coworkers complaining about this colleague pushing a particular project? She doesn't need to convince the OP, he's not going to be working on the project. She needs to change her approach to her coworkers to motivate them to work on the project. The OP gave her some suggestions on how to approach that issue, and she somehow felt put down by that.
– DaveG
5 hours ago
How would this approach solve the problem of coworkers complaining about this colleague pushing a particular project? She doesn't need to convince the OP, he's not going to be working on the project. She needs to change her approach to her coworkers to motivate them to work on the project. The OP gave her some suggestions on how to approach that issue, and she somehow felt put down by that.
– DaveG
5 hours ago
She was working on a project that we all agree is important.
– qoba
4 hours ago
She was working on a project that we all agree is important.
– qoba
4 hours ago
@DaveG I thought the problem asked was how to provide feedback without sounding prejudice. I’m suggesting approaching the conversation from a stance of understanding her perspective, helping her understand the company’s perspective, and considering establishing a mentorship. Such reframing of the conversation - more discussion-based, less top-down - may have been recieved differently.
– Erika
2 hours ago
@DaveG I thought the problem asked was how to provide feedback without sounding prejudice. I’m suggesting approaching the conversation from a stance of understanding her perspective, helping her understand the company’s perspective, and considering establishing a mentorship. Such reframing of the conversation - more discussion-based, less top-down - may have been recieved differently.
– Erika
2 hours ago
add a comment |
Here's how I am seeing things : She's obviously using the Man vs Woman
argument just so that she can get out of this.
I mean this is work, everyone here is working for the same goal and everyone should do their job right no matter your gender. You are a senior, it means that you basically have more experience, and everyone as a junior, no matter what's their gender, should listen to what a more experienced person has to say and also no matter who the senior's gender.
Consider yourself as a manager or HR and she did a terrible mistake that can cost a fortune, would you say : You're a woman so we won't say anything ? Of course not, it's your job to give pointers if you're a senior, and if you're a manager you will be in a critical position to take decision about work and the whole company.
I mean, don't think too much about it and that You say this because I'm a woman
You biased to men
etc ... This is a discussion about work, it has nothing to do with him or her so don't make it a personnal problem, imagine that the team quit because of her, can she pay the damage or replace the work of how many people ? obviously NO
So my advice is this, if you're just a senior colleague when you talk to her try to point out that this is related to work and it's nothing personnal or related to gender, or you can try to talk to the manager so that he can talk to her about this because that's obviously his job, to make sure that everything is OK and make decisions about that. If you're the manager then you have every right to point out if something is wrong with the way she's doing her job or her behaviour ... People leave their jobs just because of environment so it would be a huge loss if good people were lost because of someone's behaviour.
Good luck dealing with this situation.
Not sure what your comment has to do with anything. For example, you write " everyone here is working for the same goal and everyone should do their job right no matter your gender" although OP clearly stated women do experience problems in his industry.
– BigMadAndy
11 hours ago
add a comment |
Here's how I am seeing things : She's obviously using the Man vs Woman
argument just so that she can get out of this.
I mean this is work, everyone here is working for the same goal and everyone should do their job right no matter your gender. You are a senior, it means that you basically have more experience, and everyone as a junior, no matter what's their gender, should listen to what a more experienced person has to say and also no matter who the senior's gender.
Consider yourself as a manager or HR and she did a terrible mistake that can cost a fortune, would you say : You're a woman so we won't say anything ? Of course not, it's your job to give pointers if you're a senior, and if you're a manager you will be in a critical position to take decision about work and the whole company.
I mean, don't think too much about it and that You say this because I'm a woman
You biased to men
etc ... This is a discussion about work, it has nothing to do with him or her so don't make it a personnal problem, imagine that the team quit because of her, can she pay the damage or replace the work of how many people ? obviously NO
So my advice is this, if you're just a senior colleague when you talk to her try to point out that this is related to work and it's nothing personnal or related to gender, or you can try to talk to the manager so that he can talk to her about this because that's obviously his job, to make sure that everything is OK and make decisions about that. If you're the manager then you have every right to point out if something is wrong with the way she's doing her job or her behaviour ... People leave their jobs just because of environment so it would be a huge loss if good people were lost because of someone's behaviour.
Good luck dealing with this situation.
Not sure what your comment has to do with anything. For example, you write " everyone here is working for the same goal and everyone should do their job right no matter your gender" although OP clearly stated women do experience problems in his industry.
– BigMadAndy
11 hours ago
add a comment |
Here's how I am seeing things : She's obviously using the Man vs Woman
argument just so that she can get out of this.
I mean this is work, everyone here is working for the same goal and everyone should do their job right no matter your gender. You are a senior, it means that you basically have more experience, and everyone as a junior, no matter what's their gender, should listen to what a more experienced person has to say and also no matter who the senior's gender.
Consider yourself as a manager or HR and she did a terrible mistake that can cost a fortune, would you say : You're a woman so we won't say anything ? Of course not, it's your job to give pointers if you're a senior, and if you're a manager you will be in a critical position to take decision about work and the whole company.
I mean, don't think too much about it and that You say this because I'm a woman
You biased to men
etc ... This is a discussion about work, it has nothing to do with him or her so don't make it a personnal problem, imagine that the team quit because of her, can she pay the damage or replace the work of how many people ? obviously NO
So my advice is this, if you're just a senior colleague when you talk to her try to point out that this is related to work and it's nothing personnal or related to gender, or you can try to talk to the manager so that he can talk to her about this because that's obviously his job, to make sure that everything is OK and make decisions about that. If you're the manager then you have every right to point out if something is wrong with the way she's doing her job or her behaviour ... People leave their jobs just because of environment so it would be a huge loss if good people were lost because of someone's behaviour.
Good luck dealing with this situation.
Here's how I am seeing things : She's obviously using the Man vs Woman
argument just so that she can get out of this.
I mean this is work, everyone here is working for the same goal and everyone should do their job right no matter your gender. You are a senior, it means that you basically have more experience, and everyone as a junior, no matter what's their gender, should listen to what a more experienced person has to say and also no matter who the senior's gender.
Consider yourself as a manager or HR and she did a terrible mistake that can cost a fortune, would you say : You're a woman so we won't say anything ? Of course not, it's your job to give pointers if you're a senior, and if you're a manager you will be in a critical position to take decision about work and the whole company.
I mean, don't think too much about it and that You say this because I'm a woman
You biased to men
etc ... This is a discussion about work, it has nothing to do with him or her so don't make it a personnal problem, imagine that the team quit because of her, can she pay the damage or replace the work of how many people ? obviously NO
So my advice is this, if you're just a senior colleague when you talk to her try to point out that this is related to work and it's nothing personnal or related to gender, or you can try to talk to the manager so that he can talk to her about this because that's obviously his job, to make sure that everything is OK and make decisions about that. If you're the manager then you have every right to point out if something is wrong with the way she's doing her job or her behaviour ... People leave their jobs just because of environment so it would be a huge loss if good people were lost because of someone's behaviour.
Good luck dealing with this situation.
answered 21 hours ago
NoblesseNoblesse
1173
1173
Not sure what your comment has to do with anything. For example, you write " everyone here is working for the same goal and everyone should do their job right no matter your gender" although OP clearly stated women do experience problems in his industry.
– BigMadAndy
11 hours ago
add a comment |
Not sure what your comment has to do with anything. For example, you write " everyone here is working for the same goal and everyone should do their job right no matter your gender" although OP clearly stated women do experience problems in his industry.
– BigMadAndy
11 hours ago
Not sure what your comment has to do with anything. For example, you write " everyone here is working for the same goal and everyone should do their job right no matter your gender" although OP clearly stated women do experience problems in his industry.
– BigMadAndy
11 hours ago
Not sure what your comment has to do with anything. For example, you write " everyone here is working for the same goal and everyone should do their job right no matter your gender" although OP clearly stated women do experience problems in his industry.
– BigMadAndy
11 hours ago
add a comment |
I felt like I owed this colleague to share the feedback
OK, nice you want to improve things.
I said things like "in this case, ...", nothing at all like "you're being too aggressive.
Let us assume the ideas were civil and not biased.
Yet as a colleague, it is not your role to provide unsolicited significant negative feedback.
Instead, consider before presenting such ideas to a colleague, ask if she wanted some ideas concerning the situations.
If yes, proceed as you did. If not terse, seeking affirmation before continuing.
Without a clear yes, move on.
I'm not sure why this is down voted. This seems very sensible
– qoba
4 hours ago
add a comment |
I felt like I owed this colleague to share the feedback
OK, nice you want to improve things.
I said things like "in this case, ...", nothing at all like "you're being too aggressive.
Let us assume the ideas were civil and not biased.
Yet as a colleague, it is not your role to provide unsolicited significant negative feedback.
Instead, consider before presenting such ideas to a colleague, ask if she wanted some ideas concerning the situations.
If yes, proceed as you did. If not terse, seeking affirmation before continuing.
Without a clear yes, move on.
I'm not sure why this is down voted. This seems very sensible
– qoba
4 hours ago
add a comment |
I felt like I owed this colleague to share the feedback
OK, nice you want to improve things.
I said things like "in this case, ...", nothing at all like "you're being too aggressive.
Let us assume the ideas were civil and not biased.
Yet as a colleague, it is not your role to provide unsolicited significant negative feedback.
Instead, consider before presenting such ideas to a colleague, ask if she wanted some ideas concerning the situations.
If yes, proceed as you did. If not terse, seeking affirmation before continuing.
Without a clear yes, move on.
I felt like I owed this colleague to share the feedback
OK, nice you want to improve things.
I said things like "in this case, ...", nothing at all like "you're being too aggressive.
Let us assume the ideas were civil and not biased.
Yet as a colleague, it is not your role to provide unsolicited significant negative feedback.
Instead, consider before presenting such ideas to a colleague, ask if she wanted some ideas concerning the situations.
If yes, proceed as you did. If not terse, seeking affirmation before continuing.
Without a clear yes, move on.
edited 7 hours ago
answered 8 hours ago
chuxchux
8391510
8391510
I'm not sure why this is down voted. This seems very sensible
– qoba
4 hours ago
add a comment |
I'm not sure why this is down voted. This seems very sensible
– qoba
4 hours ago
I'm not sure why this is down voted. This seems very sensible
– qoba
4 hours ago
I'm not sure why this is down voted. This seems very sensible
– qoba
4 hours ago
add a comment |
Elephant in the room: If you are not this person's manager, why are people coming to you to discuss her performance? This speaks somewhat to her manager's deficiencies as a manager, if her colleagues go to you, rather than to her manager, to complain about her performance. You should probably raise this as a concern with her manager's manager, that her manager is not managing to properly manage. Following this, you should, in a way that doesn't come off as cold and uncaring, but urge the people complaining to you to complain to her manager instead, because you have no authority to do anything about it.
Or perhaps these are not formal "complaints", as it were, but just office gossip. In which case, I think perhaps you should have shared it in a less formal way. If you have a friendly repartee with this colleague, simply mention to her over lunch one day about some of the things you've heard. From the way it may have come off, it may have sounded to her like you were trying to do her boss's work when you had no such authority, and to be frank she's probably right.
Alright, now that we've addressed the elephant in the room, let's assume for whatever reason that you are the correct person to report to. Now, the issue seems to be that you told her about these issues others are having with her, and you asked her to rectify her behaviour, and you gave her particular, well-detailed action items to follow to try to repair her reputation. As far as I'm concerned, that's all you can do. Don't pursue the issue any further. If she wants to gossip about how you're sexist or whatever, then let her do so. One of two things are going to happen:
1) She will not change her ways and her reputation will continue to decline and diminish, and she will eventually professionally implode. You did what you could to prevent this, the rest is not your problem. As the saying goes, you can lead a horse to water, but you can't make him drink.
The other option is a bit more involved. The problem is that as a majority (male, I presume white), it is a very serious issue to be labelled an "-ist" by a minority in a professional (work) environment). Basically, if a woman calls you a sexist, in the current environment, if you don't believe the woman's accusation even without proof, then you risk being labelled as a sexist as well (see also racist if the person is POC, homophobic if the person is LGBT, islamophobic if the person is Muslim, etc), and, most importantly, the legal implications of this as a legal entity. To which I am referring not to you, but to your company. If she lodges a formal complaint with HR against your good-natured attempt to put her back on track and calls you a sexist, it's in the company's best legal interest to take corrective action against you, even if she is completely fabricating the story. To mitigate this, I would stay away from her completely. Do not talk to her, do not associate with her. If you have the need to work together, insist that all communication be done over a written medium (email, Slack, etc) or via communication by an impartial third party (e.g. her/your manager). If you are friends outside of work, I'm sorry to say but your friendship is over. If she asks why, feel free to explain to her that you do not feel comfortable being labelled as a sexist, and you would like all communication preserved for posterity just in case.
If other colleagues continue to come to you with complaints, I would simply write down the names and brief descriptions of the complaints, and when you have enough of them, dump them on the desk of some HR person, or her manager, and let come what may. Since you have no authority over her, you can't do anything except come to her as a friend and ask her to shape up, which you have done and she has rejected. In which case, imo she has forfeited her privilege to a warning, and the next step is to report your findings to the people who do have such authority, and if this ends up in her being fired, it's neither your concern nor your problem.
Reminder to downvoters, Explain what could be improved upon instead of only downvoting.
– IT Alex
11 hours ago
add a comment |
Elephant in the room: If you are not this person's manager, why are people coming to you to discuss her performance? This speaks somewhat to her manager's deficiencies as a manager, if her colleagues go to you, rather than to her manager, to complain about her performance. You should probably raise this as a concern with her manager's manager, that her manager is not managing to properly manage. Following this, you should, in a way that doesn't come off as cold and uncaring, but urge the people complaining to you to complain to her manager instead, because you have no authority to do anything about it.
Or perhaps these are not formal "complaints", as it were, but just office gossip. In which case, I think perhaps you should have shared it in a less formal way. If you have a friendly repartee with this colleague, simply mention to her over lunch one day about some of the things you've heard. From the way it may have come off, it may have sounded to her like you were trying to do her boss's work when you had no such authority, and to be frank she's probably right.
Alright, now that we've addressed the elephant in the room, let's assume for whatever reason that you are the correct person to report to. Now, the issue seems to be that you told her about these issues others are having with her, and you asked her to rectify her behaviour, and you gave her particular, well-detailed action items to follow to try to repair her reputation. As far as I'm concerned, that's all you can do. Don't pursue the issue any further. If she wants to gossip about how you're sexist or whatever, then let her do so. One of two things are going to happen:
1) She will not change her ways and her reputation will continue to decline and diminish, and she will eventually professionally implode. You did what you could to prevent this, the rest is not your problem. As the saying goes, you can lead a horse to water, but you can't make him drink.
The other option is a bit more involved. The problem is that as a majority (male, I presume white), it is a very serious issue to be labelled an "-ist" by a minority in a professional (work) environment). Basically, if a woman calls you a sexist, in the current environment, if you don't believe the woman's accusation even without proof, then you risk being labelled as a sexist as well (see also racist if the person is POC, homophobic if the person is LGBT, islamophobic if the person is Muslim, etc), and, most importantly, the legal implications of this as a legal entity. To which I am referring not to you, but to your company. If she lodges a formal complaint with HR against your good-natured attempt to put her back on track and calls you a sexist, it's in the company's best legal interest to take corrective action against you, even if she is completely fabricating the story. To mitigate this, I would stay away from her completely. Do not talk to her, do not associate with her. If you have the need to work together, insist that all communication be done over a written medium (email, Slack, etc) or via communication by an impartial third party (e.g. her/your manager). If you are friends outside of work, I'm sorry to say but your friendship is over. If she asks why, feel free to explain to her that you do not feel comfortable being labelled as a sexist, and you would like all communication preserved for posterity just in case.
If other colleagues continue to come to you with complaints, I would simply write down the names and brief descriptions of the complaints, and when you have enough of them, dump them on the desk of some HR person, or her manager, and let come what may. Since you have no authority over her, you can't do anything except come to her as a friend and ask her to shape up, which you have done and she has rejected. In which case, imo she has forfeited her privilege to a warning, and the next step is to report your findings to the people who do have such authority, and if this ends up in her being fired, it's neither your concern nor your problem.
Reminder to downvoters, Explain what could be improved upon instead of only downvoting.
– IT Alex
11 hours ago
add a comment |
Elephant in the room: If you are not this person's manager, why are people coming to you to discuss her performance? This speaks somewhat to her manager's deficiencies as a manager, if her colleagues go to you, rather than to her manager, to complain about her performance. You should probably raise this as a concern with her manager's manager, that her manager is not managing to properly manage. Following this, you should, in a way that doesn't come off as cold and uncaring, but urge the people complaining to you to complain to her manager instead, because you have no authority to do anything about it.
Or perhaps these are not formal "complaints", as it were, but just office gossip. In which case, I think perhaps you should have shared it in a less formal way. If you have a friendly repartee with this colleague, simply mention to her over lunch one day about some of the things you've heard. From the way it may have come off, it may have sounded to her like you were trying to do her boss's work when you had no such authority, and to be frank she's probably right.
Alright, now that we've addressed the elephant in the room, let's assume for whatever reason that you are the correct person to report to. Now, the issue seems to be that you told her about these issues others are having with her, and you asked her to rectify her behaviour, and you gave her particular, well-detailed action items to follow to try to repair her reputation. As far as I'm concerned, that's all you can do. Don't pursue the issue any further. If she wants to gossip about how you're sexist or whatever, then let her do so. One of two things are going to happen:
1) She will not change her ways and her reputation will continue to decline and diminish, and she will eventually professionally implode. You did what you could to prevent this, the rest is not your problem. As the saying goes, you can lead a horse to water, but you can't make him drink.
The other option is a bit more involved. The problem is that as a majority (male, I presume white), it is a very serious issue to be labelled an "-ist" by a minority in a professional (work) environment). Basically, if a woman calls you a sexist, in the current environment, if you don't believe the woman's accusation even without proof, then you risk being labelled as a sexist as well (see also racist if the person is POC, homophobic if the person is LGBT, islamophobic if the person is Muslim, etc), and, most importantly, the legal implications of this as a legal entity. To which I am referring not to you, but to your company. If she lodges a formal complaint with HR against your good-natured attempt to put her back on track and calls you a sexist, it's in the company's best legal interest to take corrective action against you, even if she is completely fabricating the story. To mitigate this, I would stay away from her completely. Do not talk to her, do not associate with her. If you have the need to work together, insist that all communication be done over a written medium (email, Slack, etc) or via communication by an impartial third party (e.g. her/your manager). If you are friends outside of work, I'm sorry to say but your friendship is over. If she asks why, feel free to explain to her that you do not feel comfortable being labelled as a sexist, and you would like all communication preserved for posterity just in case.
If other colleagues continue to come to you with complaints, I would simply write down the names and brief descriptions of the complaints, and when you have enough of them, dump them on the desk of some HR person, or her manager, and let come what may. Since you have no authority over her, you can't do anything except come to her as a friend and ask her to shape up, which you have done and she has rejected. In which case, imo she has forfeited her privilege to a warning, and the next step is to report your findings to the people who do have such authority, and if this ends up in her being fired, it's neither your concern nor your problem.
Elephant in the room: If you are not this person's manager, why are people coming to you to discuss her performance? This speaks somewhat to her manager's deficiencies as a manager, if her colleagues go to you, rather than to her manager, to complain about her performance. You should probably raise this as a concern with her manager's manager, that her manager is not managing to properly manage. Following this, you should, in a way that doesn't come off as cold and uncaring, but urge the people complaining to you to complain to her manager instead, because you have no authority to do anything about it.
Or perhaps these are not formal "complaints", as it were, but just office gossip. In which case, I think perhaps you should have shared it in a less formal way. If you have a friendly repartee with this colleague, simply mention to her over lunch one day about some of the things you've heard. From the way it may have come off, it may have sounded to her like you were trying to do her boss's work when you had no such authority, and to be frank she's probably right.
Alright, now that we've addressed the elephant in the room, let's assume for whatever reason that you are the correct person to report to. Now, the issue seems to be that you told her about these issues others are having with her, and you asked her to rectify her behaviour, and you gave her particular, well-detailed action items to follow to try to repair her reputation. As far as I'm concerned, that's all you can do. Don't pursue the issue any further. If she wants to gossip about how you're sexist or whatever, then let her do so. One of two things are going to happen:
1) She will not change her ways and her reputation will continue to decline and diminish, and she will eventually professionally implode. You did what you could to prevent this, the rest is not your problem. As the saying goes, you can lead a horse to water, but you can't make him drink.
The other option is a bit more involved. The problem is that as a majority (male, I presume white), it is a very serious issue to be labelled an "-ist" by a minority in a professional (work) environment). Basically, if a woman calls you a sexist, in the current environment, if you don't believe the woman's accusation even without proof, then you risk being labelled as a sexist as well (see also racist if the person is POC, homophobic if the person is LGBT, islamophobic if the person is Muslim, etc), and, most importantly, the legal implications of this as a legal entity. To which I am referring not to you, but to your company. If she lodges a formal complaint with HR against your good-natured attempt to put her back on track and calls you a sexist, it's in the company's best legal interest to take corrective action against you, even if she is completely fabricating the story. To mitigate this, I would stay away from her completely. Do not talk to her, do not associate with her. If you have the need to work together, insist that all communication be done over a written medium (email, Slack, etc) or via communication by an impartial third party (e.g. her/your manager). If you are friends outside of work, I'm sorry to say but your friendship is over. If she asks why, feel free to explain to her that you do not feel comfortable being labelled as a sexist, and you would like all communication preserved for posterity just in case.
If other colleagues continue to come to you with complaints, I would simply write down the names and brief descriptions of the complaints, and when you have enough of them, dump them on the desk of some HR person, or her manager, and let come what may. Since you have no authority over her, you can't do anything except come to her as a friend and ask her to shape up, which you have done and she has rejected. In which case, imo she has forfeited her privilege to a warning, and the next step is to report your findings to the people who do have such authority, and if this ends up in her being fired, it's neither your concern nor your problem.
answered 12 hours ago
Ertai87Ertai87
11k21331
11k21331
Reminder to downvoters, Explain what could be improved upon instead of only downvoting.
– IT Alex
11 hours ago
add a comment |
Reminder to downvoters, Explain what could be improved upon instead of only downvoting.
– IT Alex
11 hours ago
Reminder to downvoters, Explain what could be improved upon instead of only downvoting.
– IT Alex
11 hours ago
Reminder to downvoters, Explain what could be improved upon instead of only downvoting.
– IT Alex
11 hours ago
add a comment |
qoba is a new contributor. Be nice, and check out our Code of Conduct.
qoba is a new contributor. Be nice, and check out our Code of Conduct.
qoba is a new contributor. Be nice, and check out our Code of Conduct.
qoba is a new contributor. Be nice, and check out our Code of Conduct.
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5
Playing a little devil's advocate here, but it's possible you could have an Unconscious Bias, which makes you feel like you're doing everything right. Everything you say feels right and everything you do feels right, but the tone and delivery could imply otherwise. ... and that's an extraordinarily difficult thing to overcome and the challenge here, is also just because other women were complaining, it doesn't mean they don't suffer from the same bias... It's unconscious, so most of the time, people aren't even aware and that's sort of the insidiousness of the situation. Best of luck.
– ShinEmperor
16 hours ago
11
@ShinEmperor I'm acting very consciously here
– qoba
15 hours ago
6
Why did her colleagues come to you with their feedback and not to somebody she reports to and not straight to her?
– Will
15 hours ago
7
Holding back because she's a woman is sexist, not the other way around. read: You hold back because of her sex.
– Peter Paff
15 hours ago
5
Seems like you did what you could to help her succeed. She doesn't appreciate it. You did your part, now let her fail.
– Josef
9 hours ago