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It it possible to avoid kiwi.com's automatic online check-in and instead do it manually by yourself?

Does Lufthansa allow you to choose seats for free during checking-in online?How can I ensure that two passengers with separate bookings on Ryanair sit together?Does it make sense to pay for reserving seats on British Airways?Seat reservation for Lufthansa flight booked on UnitedDo air carriers assign seats based on customer spending?Can I buy a select seat at the check-in counter?How to verify, with different airlines, that the broker booked the flight correctly?Available seat choices on British Airways flightsWhy are there additional fees for checking in?Selected wrong travel document type during Wizzair online check-in by mistake. Is this a problem?

10

I have a WestJet Flight LGW-YYC that I booked using kiwi.com. WestJet offers free seat selection with the online check-in on their homepage (see their FAQ at "
Can I still select my seat if I don't want to pay the fee?").

With the automatic online check-in that kiwi.com provides by default, I can not select the seat for free during check-in, instead I have to pay a 30€ fee.

Can I avoid the automatic check-in by kiwi.com, do the check-in manually by myself on the WestJet homepage, and in this way select my seat for free?

air-travel flight-search-engines fees-and-charges seating

share|improve this question

edited 2 days ago

Uciebila

839216

asked 2 days ago

MaxDMaxD

407129

New contributor

MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

add a comment | 

10

I have a WestJet Flight LGW-YYC that I booked using kiwi.com. WestJet offers free seat selection with the online check-in on their homepage (see their FAQ at "
Can I still select my seat if I don't want to pay the fee?").

With the automatic online check-in that kiwi.com provides by default, I can not select the seat for free during check-in, instead I have to pay a 30€ fee.

Can I avoid the automatic check-in by kiwi.com, do the check-in manually by myself on the WestJet homepage, and in this way select my seat for free?

air-travel flight-search-engines fees-and-charges seating

share|improve this question

edited 2 days ago

Uciebila

839216

asked 2 days ago

MaxDMaxD

407129

New contributor

MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

add a comment | 

I have a WestJet Flight LGW-YYC that I booked using kiwi.com. WestJet offers free seat selection with the online check-in on their homepage (see their FAQ at "
Can I still select my seat if I don't want to pay the fee?").

With the automatic online check-in that kiwi.com provides by default, I can not select the seat for free during check-in, instead I have to pay a 30€ fee.

Can I avoid the automatic check-in by kiwi.com, do the check-in manually by myself on the WestJet homepage, and in this way select my seat for free?

air-travel flight-search-engines fees-and-charges seating

share|improve this question

edited 2 days ago

Uciebila

839216

asked 2 days ago

MaxDMaxD

407129

New contributor

MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

share|improve this question

edited 2 days ago

Uciebila

839216

asked 2 days ago

MaxDMaxD

407129

New contributor

MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

share|improve this question

edited 2 days ago

Uciebila

839216

asked 2 days ago

MaxDMaxD

407129

New contributor

MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

edited 2 days ago

Uciebila

839216

edited 2 days ago

Uciebila

839216

asked 2 days ago

MaxDMaxD

407129

New contributor

MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

asked 2 days ago

MaxDMaxD

407129

2 Answers
2

active

oldest

votes

9

Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.

share|improve this answer

answered 2 days ago

MaxDMaxD

407129

New contributor

MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

• 
  
  
  

  
  2
  

  
  
  
  
  
  

  
  
  Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?
  
  – Roddy of the Frozen Peas
  2 days ago
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.
  
  – MaxD
  2 days ago
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi
  
  – JonathanReez♦
  2 days ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)
  
  – MaxD
  2 days ago
  

  
  
  
  

add a comment | 

-2

Once you identify the specific flight, you can always go to another site, including the airline itself, to book the flight. And of course you can check in with the airline directly as well. I have booked many flights with Kiwi, but I have always checked in on the airline’s website or at the airport.

I have only once paid for a seat assignment, and that wasn’t with Kiwi.

Sometimes, I’ve found Kayak slightly cheaper than Kiwi, and sometimes the airline itself. And more than once, Kiwi has claimed that my charge was declined and asked me to send them images of passport and driver’s license. Big NO on that one! (In each case, I booked with the same card via someone else.).

share|improve this answer

edited yesterday

answered 2 days ago

WGroleauWGroleau

3,49111645

• 
  
  
  

  
  4
  

  
  
  
  
  
  

  
  
  How does this answer the question?
  
  – Lamar Latrell
  2 days ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Does my edit make it clearer?
  
  – WGroleau
  yesterday
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  No, it does not make it answer the question. Booking via a different site is not the same as avoiding the automatic online check-in.
  
  – Willeke♦
  yesterday
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @WGroleau Can you check your kiwi.com e-tickets in question for something like "Kiwi.com will complete the online check-in for this flight and send your boarding pass in a separate email."? (This is what it says on my ticket pdf.) It seems they do the automatic check-in not for all flights, but if yours was supposed to be checked automatically but you still did it manually and it worked, this would invalidate my whole question.
  
  – MaxD
  yesterday
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I don't think I have ever gotten a ticket from them. I have probably deleted most of their e-mails, but I looked at the last one. It says nothing about check-in, but it does say "e-ticket attached." However, NOTHING was attached. There was a button that said "download your PDF ticket" but what it pulled from the web was NOT a ticket.
  
  – WGroleau
  yesterday
  

  
  
  
  

add a comment | 

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9

Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.

share|improve this answer

answered 2 days ago

MaxDMaxD

407129

New contributor

MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

• 
  
  
  

  
  2
  

  
  
  
  
  
  

  
  
  Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?
  
  – Roddy of the Frozen Peas
  2 days ago
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.
  
  – MaxD
  2 days ago
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi
  
  – JonathanReez♦
  2 days ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)
  
  – MaxD
  2 days ago
  

  
  
  
  

add a comment | 

9

Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.

share|improve this answer

answered 2 days ago

MaxDMaxD

407129

New contributor

MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

• 
  
  
  

  
  2
  

  
  
  
  
  
  

  
  
  Is this something that you can do in their website or something that you have to contact Kiwi to do on the back end?
  
  – Roddy of the Frozen Peas
  2 days ago
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  @RoddyoftheFrozenPeas I searched the kiwi.com website extensively for this option, but didn't find it. Also the lady I talked to was quite surprised by my request at first and had to ask her superior for help, so I guess you have to directly contact them at the moment. But as after the talk to her boss she explicitely thanked me for pointing out this issue they didn't know about, it might be something they'll implement in the future.
  
  – MaxD
  2 days ago
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  I wonder what would've happened if you just went ahead and checked in yourself without calling Kiwi
  
  – JonathanReez♦
  2 days ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @JonathanReez Definitely a valid question, but I honestly don't wanna be the one to test it :)
  
  – MaxD
  2 days ago
  

  
  
  
  

add a comment | 

Yes, this is possible. I found it wasn't covered by the kiwi.com FAQ so I called kiwi.com customer service, and after some confusion and explaining they disabled the automatic check-in for my flight.

share|improve this answer

answered 2 days ago

MaxDMaxD

407129

New contributor

MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

share|improve this answer

answered 2 days ago

MaxDMaxD

407129

New contributor

MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

answered 2 days ago

MaxDMaxD

407129

New contributor

MaxD is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.

answered 2 days ago

MaxDMaxD

407129

-2

Once you identify the specific flight, you can always go to another site, including the airline itself, to book the flight. And of course you can check in with the airline directly as well. I have booked many flights with Kiwi, but I have always checked in on the airline’s website or at the airport.

I have only once paid for a seat assignment, and that wasn’t with Kiwi.

Sometimes, I’ve found Kayak slightly cheaper than Kiwi, and sometimes the airline itself. And more than once, Kiwi has claimed that my charge was declined and asked me to send them images of passport and driver’s license. Big NO on that one! (In each case, I booked with the same card via someone else.).

share|improve this answer

edited yesterday

answered 2 days ago

WGroleauWGroleau

3,49111645

• 
  
  
  

  
  4
  

  
  
  
  
  
  

  
  
  How does this answer the question?
  
  – Lamar Latrell
  2 days ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Does my edit make it clearer?
  
  – WGroleau
  yesterday
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  No, it does not make it answer the question. Booking via a different site is not the same as avoiding the automatic online check-in.
  
  – Willeke♦
  yesterday
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @WGroleau Can you check your kiwi.com e-tickets in question for something like "Kiwi.com will complete the online check-in for this flight and send your boarding pass in a separate email."? (This is what it says on my ticket pdf.) It seems they do the automatic check-in not for all flights, but if yours was supposed to be checked automatically but you still did it manually and it worked, this would invalidate my whole question.
  
  – MaxD
  yesterday
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I don't think I have ever gotten a ticket from them. I have probably deleted most of their e-mails, but I looked at the last one. It says nothing about check-in, but it does say "e-ticket attached." However, NOTHING was attached. There was a button that said "download your PDF ticket" but what it pulled from the web was NOT a ticket.
  
  – WGroleau
  yesterday
  

  
  
  
  

add a comment | 

-2

Once you identify the specific flight, you can always go to another site, including the airline itself, to book the flight. And of course you can check in with the airline directly as well. I have booked many flights with Kiwi, but I have always checked in on the airline’s website or at the airport.

I have only once paid for a seat assignment, and that wasn’t with Kiwi.

Sometimes, I’ve found Kayak slightly cheaper than Kiwi, and sometimes the airline itself. And more than once, Kiwi has claimed that my charge was declined and asked me to send them images of passport and driver’s license. Big NO on that one! (In each case, I booked with the same card via someone else.).

share|improve this answer

edited yesterday

answered 2 days ago

WGroleauWGroleau

3,49111645

• 
  
  
  

  
  4
  

  
  
  
  
  
  

  
  
  How does this answer the question?
  
  – Lamar Latrell
  2 days ago
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  Does my edit make it clearer?
  
  – WGroleau
  yesterday
  

  
  
  
  


• 
  
  
  

  
  1
  

  
  
  
  
  
  

  
  
  No, it does not make it answer the question. Booking via a different site is not the same as avoiding the automatic online check-in.
  
  – Willeke♦
  yesterday
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  @WGroleau Can you check your kiwi.com e-tickets in question for something like "Kiwi.com will complete the online check-in for this flight and send your boarding pass in a separate email."? (This is what it says on my ticket pdf.) It seems they do the automatic check-in not for all flights, but if yours was supposed to be checked automatically but you still did it manually and it worked, this would invalidate my whole question.
  
  – MaxD
  yesterday
  
  

  
  
  
  


• 
  
  
  

  
  

  
  
  
  
  
  

  
  
  I don't think I have ever gotten a ticket from them. I have probably deleted most of their e-mails, but I looked at the last one. It says nothing about check-in, but it does say "e-ticket attached." However, NOTHING was attached. There was a button that said "download your PDF ticket" but what it pulled from the web was NOT a ticket.
  
  – WGroleau
  yesterday
  

  
  
  
  

add a comment | 

Once you identify the specific flight, you can always go to another site, including the airline itself, to book the flight. And of course you can check in with the airline directly as well. I have booked many flights with Kiwi, but I have always checked in on the airline’s website or at the airport.

I have only once paid for a seat assignment, and that wasn’t with Kiwi.

Sometimes, I’ve found Kayak slightly cheaper than Kiwi, and sometimes the airline itself. And more than once, Kiwi has claimed that my charge was declined and asked me to send them images of passport and driver’s license. Big NO on that one! (In each case, I booked with the same card via someone else.).

share|improve this answer

edited yesterday

answered 2 days ago

WGroleauWGroleau

3,49111645

share|improve this answer

edited yesterday

answered 2 days ago

WGroleauWGroleau

3,49111645

answered 2 days ago

WGroleauWGroleau

3,49111645

answered 2 days ago

WGroleauWGroleau

3,49111645